Deepak Singh
Acting Regional Manager Supply Chain & Logistics
Gurgaon,Haryana
Summary
Dynamic Supply Chain & Logistics Leader with over 15 years of experience in managing large scale e-commerce and logistics operations.
Proven track record of leading high performing teams, delivering operational excellence , driving revenue growth, optimizing costs and executing large transformation initiatives .
Currently responsible for a business portfolio generating approximately 72 Cr annual revenue , leading 25 operational Hubs, managing 700+ riders and 100+ employees in HUB management team and overseeing 3 Million shipments per month, Delivered 21 Cr in addtional revenue through strategic operational improvements over the past year.
Recognised for building winning teams, improving customer experience , strengthning governance and delivering business results in high presure environments
Overview
1
1
Language
12
12
years of professional experience
Work History
Regional Operations Manager
Flipkart Internet Private
08.2025 - Current
- Responsible to manage the one of the largest region in Delhi-NCR.
- Responsible to run the last mile operations across 25 hubs of Gurgaon.
- Responsible for operations delivering approximately 72 Cr annual business.
- Oversaw movement of 3 Million shipments every month.
- Lead workforce of more than 700 riders and 250 employess accross the region.
- Improved operational productivity through data-driven performance management.
- Enhanced customer experience wjile maintaining operations efficiency .
- Built future - ready leadership pipelines by coaching frontline leaders .
- Collaborated with senior leadership to execute strategiv business initiatives .
Area Operations Manager
Flipkart Internet Private
05.2024 - 07.2025
Growth Path
Blue Dart DHL (DPDHLGroup)
10.2014 - 03.2016
- Executive - Operations, Gurgaon (Oct'14 – Mar'16)
- Senior Executive -E-commerce Operations Gurgaon (Apr'17 - Nov'21)
- Senior Executive - Level2 - Last Mile Gurgaon (Dec'21 - Present)
- Key Result Areas:
- Managed entire first mile operations including Returns, Processing, Queries and Productivity related issues in Gurgaon.
- Managed all India network connections by real time and configurations of all the processing units in GGN.
- Streamlined Seller Pick-up Operations by partnering with analytics/technology teams to develop KPI, review systems, optimal route plans and seller training/defect reduction programs, yielding in highest daily pick-up of 1 lac shipments with
- Managed the Pickups and Returns to 750 sellers per day.
- Implemented the WDL module for re-capturing the weight of all the shipment to gain the additional revenue.
- Handled the fleet of 130 veh and team of 200 peoples every day.
- Handling the Last Mile deliveries for all the product in GGN.
- There are multiple type of Manpower vendor for last mile deliveries those are getting handle by me.
- Responsible for management of inbound and outbound teams in 24-hour work environment
- Expertise in preparing budgets, identifying gaps & building necessary capabilities & infrastructure with focus on total cost of ownership (TOC)
- Efficient organizer, skilled in inducing valuable efficiency enhancements and managing a wide spectrum of tasks across the supply chain (warehousing, distribution and logistics) processes along with knowledge of latest trends and control techniques.
- Nominated for EOY award 2018 for successfully achieving process improvement, operational efficiency and cost savings initiative.
- Handled Ecommerce Pickup and returns Operations for Gurgaon by managing 2.5 Million shipments per month.
- Implemented the Multipcs shipments module in Ecommerce segment and served for one of the big brand in B2C.
- Set up for Implant operations for some of the key customers to enhance the connection and reduce the timings of O to D (Order to Delivery)
- Handled Las Mile operations in GGN and doing delivery 4.5 Lacs shipments\Month in GGN
Education
Post Graduate - History
M.D University
01-2012
Graduate - undefined
M.D University
01-2010
Skills
Supply chain planning and analysis
Stakeholder management
Demand forecasting
Capacity planning
Budget management
Last mile operations
Route optimization
Vendor management
Process improvement
Performance dashboarding
Cross-functional coordination
P&L management
Service level agreement management
Accomplishments
- Got Nomination for EOY 2018 in Bluedart for cost optimization and Operation excellence .
- Got Nomination for Best RM in R&R in 2025 .
- Led operations across 25 distribution hubs, managing 3 million monthly shipments and a workforce of 1000+ employees while supporting to generate 72 Cr annual business.
- Enhance the business from 55k shipments per day to one lac shipments per day in gurgaon by increase productivity of the riders and hubs.
Interests
Body Building, Having title MrDelhi 2021
Having title of MrHaryana 2022
AWARDS
Nominated for EOY 2018 for quality operations and cost saving initiative., Acknowledged with 'Bravo Bluedarter' Award for handled the record breaking & error free operations during festival in 2020 during COVID-19.
Timeline
Regional Operations Manager
Flipkart Internet Private
08.2025 - Current
Area Operations Manager
Flipkart Internet Private
05.2024 - 07.2025
Growth Path
Blue Dart DHL (DPDHLGroup)
10.2014 - 03.2016
Graduate - undefined
M.D University
Post Graduate - History
M.D University