Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DEEPAK S M

PROCESS EXECUTIVE
Mysore

Summary

Process Executive (1.3 year) US Healthcare, experienced in balancing customer service and support objectives with innovative process improvement and execution. Processing of Individual Case Safety Reports, identification and management of potential duplicates in collection of Individual cases. Skilled in claim processing (commercial, payment dispute and medicare), having knowledge of both providers and members, ICD9, ICD10, clinical data management, research and aggregating data insights. Client-focused and solutions-oriented with strong analytical mindset to deliver product value proposition.

Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly dedicated, sincere and hardworking, multitasking and have leadership qualities with exceptional organization skills. Demonstrate a keen desire to learn, grow and seek out new challenges and experiences.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
8
8
Certifications

Work History

Process Executive

INFOSYS
Mysore
02.2022 - Current

As a Process Executive(Healthcare) having extensive knowledge of commercial, Medicaid, Medicare claims and process guidelines; sound knowledge of medical coding billing software; and a strong understanding of different providers' payment methodologies; and relevant work experience.

Having knowledge of complex Federal laws, State Statutes, Administrative Rules, and policy manuals.

Work Experience with, CATS, RUMBA, ASD(PegaREACH), HRP, HEALTHEDGE, MHK, MedHOK, applications.

Having knowledge of Med Compass, ECRP, Clinical vs non clinical Grid, NPPES, Smart Front, CCR Prep.

Responsible for accurate and timely adjudication of claims. Verify patients accounts, eligibility benefits and authorization. Follow up with the provider if necessary.

Expertise in all facts of investigation, negotiation and reimbursement of healthcare claims An excellent communicator credited with building positive customer and provider relationships utilizing a high level of professionalism when negotiating claims to facilitate problem-solving and minimize conflict. Collaborative communicators focused on building top-performing teams and promoting cooperation across business lines to drive comprehensive business approaches. Areas of Expertise include:Caseload Management .

Claims Investigations ✓Client/Provider Relations, State/Federal Regulations, Medical Coding & Pricing Staff Training & Leadership,Negotiation, Regulatory Compliance Records management, Problem Resolution, Presentation skills.

Manage large diverse caseload of government and private sector claims specializing in procuring a wide range of supplies and services to support Medicare and Medicaid programs, including research studies and demonstrations. consultant services, utilization of health services, and provider fraud and abuse Deliver excellent customer and provider service by building strong positive relationships and assisting with the
resolutions of disputes.

Education

Master of Science - Chemistry

JSS College of Art's Commerce And Science
Ooty Road Mysore
08.2018 - 05.2021

Bachelor of Science - Chemistry, Botany, Zoology

Government Science College
Hassan, Karnataka
08.2015 - 06.2018

Skills

    Claims Processing

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Certification

Certificate Course in Drug Regulatory Affairs (DRA) (Udemy)

Timeline

Certificate Course in Drug Regulatory Affairs (DRA) (Udemy)

02-2023

Analytical Foundation (Infosys)

01-2023

Clinical Data Management (CDM) Online Course (Udemy)

12-2022

A300 Automation Continuum (Infosys)

11-2022

[2023] Good Clinical Practice ICH GCP for Clinical Research (Udemy)

11-2022

A100 - Basics of Automation (Infosys)

08-2022

Medical Industry Overview (Infosys)

03-2022

T100 - Healthcare BPM (New) (Infosys)

03-2022

Process Executive

INFOSYS
02.2022 - Current

Master of Science - Chemistry

JSS College of Art's Commerce And Science
08.2018 - 05.2021

Bachelor of Science - Chemistry, Botany, Zoology

Government Science College
08.2015 - 06.2018
DEEPAK S MPROCESS EXECUTIVE