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Accomplished Marketing professional with a background in Customer Service, Account Management, Retention and Sales. A strong communicator that possess a positive "cando" energy when problem solving and a genuine want to help the clients grow their business.

Results-driven Sales and Business Development Executive with a focus on innovation and goal attainment. Possesses extensive expertise in business, marketing, and sales, with a background in Risk Management, Lender Placed Insurance, Electronic Payments, Outsourced Collections, and Asset Recovery Services. Proven track record as a dedicated team player, adept at client retention, expanding wallet share, and providing solutions. Known for driving company growth through a consultative sales approach, maintaining high integrity, and demonstrating accountability. Proactively builds relationships and pursues business opportunities to achieve competitive growth. Well-versed in industry trends, practices, and customer demands.

Mission-oriented, Marketing and Communications leader, with over 3-4 years of experience in the advertising/event company and a demonstrated track record of developing and executing integrated marketing and communications plans from end-to-end. Work well both leading and within a team, with dedication to a collaborative approach, yet able to make tough calls independently when needed. Talent for hiring, training and mentoring highly engaged team members, seeking always to offer opportunities for others to rise in their talents and skills. Meticulous project manager, balancing multiple deadlines, while maintaining an organized, yet creative, approach. Diplomatic and tactful in interpersonal communication and decision-making. Flexible and versatile - able to maintain a sense of humor under pressure - poised and professional, with an ability to transcend personal differences in order to reach a common goal.

Results-driven Collections Representative with a knack for getting debtors to open-up and communicate. Outstanding negotiation and customer service skills. Proficient in processing payments and accurately recording information. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

DEEPAK SONI

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Rupee 112 & Bharat Loan

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VIVADi (Zest Money)

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Home Credit India Finance

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Home Credit India Finance

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Jindal Intellicom | Aegis BPO | Pagepoint Services

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Manager - Collections & Recovery

Manager - Recovery Operations

Manager - Recovery & Quality Control

Assistant Manager - Tele Collections

Sr. Team Leader → Team Leader

Team Leader - Sales & Collections

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