Summary
Overview
Work History
Education
Skills
Hobbies
Certification
Timeline
Hi, I’m

Deepak Sundaram

Technical Product Manager
Bengaluru
Deepak Sundaram

Summary

A curious individual with a strong eagerness for knowledge, continuously seeking to expand skills and drive excellence.

Proven Technical Product Manager with a track record of enhancing policy issuance time by 30% at Bajaj Finserv Health through innovative Salesforce solutions and agile project management. Excelled in cross-team collaboration and problem-solving, significantly improving operational efficiency and stakeholder satisfaction. Expertise in software development lifecycle and team leadership, with a history of surpassing project deadlines and quality standards.

Overview

5
years of professional experience

Work History

Bajaj Finserv Health

Technical Product Manager
01.2023 - Current

Job overview

  • Led a tech team of 6 Salesforce developers in developing and implementing a pub/sub event-driven architecture, improving policy issuance time by 30%.
  • Managed numerous API integrations with partners such as Niva Bupa, BAGIC, Care, Aditya Birla, and others, ensuring seamless policy fulfillment process.
  • Implemented a lead generation process for GMCs, significantly improving agent efficiency by 40% by transitioning data management from Excel and emails to Salesforce, which auto-generated quotes and streamlined operations.
  • Collaborated cross-functionally with stakeholders to identify and resolve bottlenecks, streamlining the overall workflow and boosting productivity.
  • Managed the end-to-end product lifecycle, ensuring timely delivery and adherence to project deadlines and quality standards.
  • Leveraged Salesforce expertise to optimize system performance, resulting in a more scalable and robust insurance platform.

Lido Learning

Sales Intern
06.2019 - 08.2019

Job overview

  • Served as the SPOC for all schools in Coimbatore, managing communications and relationships.
  • Successfully onboarded 12 schools into the Lido Learning launch program, expanding the company's reach in the region.
  • Gained extensive experience in direct client interactions, building strong relationships and addressing client needs and concerns.
  • Conducted presentations to school administrators, highlighting the benefits of Lido Learning's offerings.
  • Collaborated with the sales and marketing teams to develop strategies for increasing school participation and engagement.

Education

SRM Institute of Technology
Chennai

B.Tech from Computer Science With Specialization in AI/ML
07.2023

University Overview

Skills

  • Software Development Lifecycle
  • Sprint Planning
  • Agile Project Management
  • Salesforce
  • Cross-team Collaboration
  • SQL

Hobbies

Hobbies
  • Cardistry
  • Table Tennis
  • Gaming

Certification

Salesforce Certified Business Analyst

AWS Certified Cloud Practitioner

Timeline

Technical Product Manager
Bajaj Finserv Health
01.2023 - Current
Sales Intern
Lido Learning
06.2019 - 08.2019
SRM Institute of Technology
B.Tech from Computer Science With Specialization in AI/ML
Deepak SundaramTechnical Product Manager