Machine learning and artificial engineering
DEEPAK TIWARI
Technical Lead
Summary
To be a part of an organization where I can fully utilize my skills in programming languages and make a significant contribution to the success of the employer and at the same time pursue my individual growth.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Functional Movement System (FMS)
- The FMS is a tool used to identify asymmetries which result in functional movement deficiencies
- The FMS aims to identify imbalances in mobility and stability during seven fundamental movement patterns
- Worked on Rest API to develop different modules using Node JS, Mongo DB, Express Js, JWT
- Worked on CI/CD implementation using Jenkins and Azure Server
- Worked on feature which allows the user to upload file to the cloud
- Worked on enhancement of multiple security factor to make our REST API more secure while the interact with servers
- Designed the architecture to show exercise video through JWT token
- Designed the architecture for servers to make deployment easy
- Designed the platform where developer can see server and API logs using pm2-gui.
Service next (Chatbots Application)
- Service next is an enterprise grade chatbots platform used to automate conversations across customer support, internal helpdesk, and lead generation functions
- We automate conversations using AI, to transform your customer's experience
- Enabling user to communicate with Chabot to get their problem resolved by creating tickets to respecting department
- Worked on enhancement of ticketing platform
- Worked on platform designing where admin can see all the chat that have been happen between users and chatbots
- Technologies Google Dialog flow for AI, ML, NLP (NATURAL LANGUAGE PROGRESSING)
- Backend tool Node, MongoDB
- Ticketing tool Cherwell.
Staffing Next (Resume screening system)
- Staffing next is an automated HR(staffing) assistant tool that reduces the staffing teams time to validate a resume by 80%
- Worked on Dashboard where HR can process the resume using Angular 10 ,Node js for backed API
- AI based auto validation & ranking of resumes
- Less number of staffing team as the manual process to validate is removed
- Efficiently use the hiring team for the other process
- Automatic process is lightning fast and efficient
- No bias in validation & increase in selecting quality candidates
Orient Whats App Bot (OK Bot)
- Orient WhatsApp bot is the conversational chat Bot b/w bot and user for L0 ticket scenarios shared by orient
- The conversation could be in two formats viz
- Worked on WhatsApp platform where user can type their issues that would be resolved by bot otherwise sent to the L1 or L2 users
- AI based response with a relevant solution
- Image recognition and auto learning based on image recognition.
Clarien Bank Generative AI Bot
- Clarien is a US based bank we have developed generative ai bot for their employees
- Clarien bot has the capability to chat with, company policies, company documents
- Clarien bot as AI based chat with my document feature
- This bot enables employees to retrieve the information from company documents just by asking the bot.
Tech Lead
SUTHERLAND GLOBAL
5 2019 - Current
- Working on migration of existing PHP services to NODE and express technology
- Worked on critical issue like connection pooling, where databases connection was not terminating automatically
- Working on node cluster for enhancing existing application server performance
- Enhancing Micro service architecture on existing services to reduce turnaround time for any service response
- Implemented module to display customer product orders on MAP
- Created loggers using Winston JS library to differentiate all the logs and insert all of them into separate files on the server
- Worked on Mutex mechanism to handle Concurrent access of shared resource
- Added end to end encryption using Advanced Encryption Standard (AES) to secure orders transactions
- Implemented Image processing using Tesseract to validate document uploaded by end users at the time of registration
- Written Micro Services to shift the load from SQL server to Mongo Server
- Upgraded node version to 12.0.6 which manage improves the startup performance, TLS and security, Heap size improvements, faster v8, faster await etc
- Migrated complete node application from forever to PM2 which provides us interface to view logs, automatic restart is memory or CPU consumption is high
- Changed our business model to make it more profitable by adding profitable point for each product
- Worked on adding functionality in application for managing B2C
- (previously only managing B2B)
- Worked on enhancement of return functionality.
SOFTWARE ENGINEER
SHC TECHNOLOGY
11.2018 - 05.2019
- Involved in high level design, handling technical designs and complex application features
- Interaction with client to understand expectations and requirements
- Involved in Impact analysis and Design discussions
- Worked on critical functionality like Biding, where consumer can bid some special price for treatment
- Worked on AW-S3 integration functionality for automatic uploading files on server
- Worked with full stack developers for creating (Services, Servers, and deployments)
- Have good knowledge on server creation and load balancing, Redis cluster Provided full back-end support
- Worked on Angular 6, Node Js, Express Js, Mongo DB.
INTERN
SHREYANSHI CONSULTANCY PVT LTD
05.2017 - 07.2017
- Worked as an Android application developer
- Developed android mobile application for predicting disease based on customer provided symptoms.
Education
Bachelor of Science -
IBS
Hyderabad, India 04.2001 -
Skills
Software Development Lifecycle
Agile Methodology
Project Documentation
Problem-solving aptitude
Continuous Improvement
IT Service Management (ITSM)
Incident Management
Problem Management
Change Management
Change Management
Certification
MICROSOFT TECHNOLOGY ASSOCIATE, 84/100, Database administration Fundamentals
Software And Technical Skills
C++, Java, HTML, JavaScript, Python, Unix, Node JS, PHP, jQuery, Basic Knowledge on Machine Learning, Prompt engineering, ML & AI Tools, Angular 10, Express JS, Spring MVC, Laravel, Django, Jira, SQL, Mongo Db, Jenkins, Docker, GitLab, True
Projects
ZEAMED HEALTH CARE, Developing web-based application to build innovative products, solutions and services for healthcare consumers and providers to enhance quality, affordability, and transparency., Angular 6, Node Js, Express Js, Mongo DB ATTENDANCE USING QR CODE, Developed an attendance system using QR code in which teacher can generate the QR code and admin can access to their personal and professional information. IFHE UNIVERSITY -FACULTY MANAGEMENT SYSTEM, Developed Faculty information system for our college faculty use with correct credential only they can access that and get all there required information.
Software
IT Service Management Specialist
Timeline
SOFTWARE ENGINEER
SHC TECHNOLOGY
11.2018 - 05.2019
INTERN
SHREYANSHI CONSULTANCY PVT LTD
05.2017 - 07.2017
Bachelor of Science -
IBS
04.2001 -
Functional Movement System (FMS)
Service next (Chatbots Application)
Staffing Next (Resume screening system)
Orient Whats App Bot (OK Bot)
Clarien Bank Generative AI Bot
Tech Lead
SUTHERLAND GLOBAL
5 2019 - Current