DEEPAK TIWARI
Senior-Human Resource Manager
Mumbai
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Senior Underwriter
Bank of Baroda
Mumbai
02.2024 - Current
- Performing the required Underwriting checks on the credit applications as per the laid down policies
- Having a self –Approval limit up to 100K
- Analyzing the creditworthiness of applicant’s based on their income documents and bureau reports
- Assessing risks in leading and making informed decisions
- Processing different types of applications such as Salaried, Self-employed, Card against card and loan based applications i.e., Auto Loan & Home Loan
- Documenting And Reporting on lending decisions.Maintaining Up-to –date Knowledge of Lending Regulations.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Conducted regular audits of underwriting files, ensuring compliance with regulatory requirements and internal policies.
- Effectively managed high-risk accounts by monitoring performance metrics and implementing timely corrective actions as needed.
- Provided expert advice on policy wording and endorsements, ensuring clarity in documentation for both clients and staff members.
- Supported marketing and sales activities with subject matter expertise.
- Identified emerging trends within the industry and adapted underwriting strategies accordingly, staying ahead of competitors.
- Assisted senior executives with final loan closings and underwriting, coordination and submission of high-profile loan conversion packages.
- Promoted cross-functional collaboration between departments for better risk management practices and streamlined workflows.
- Reviewed competitor products regularly to identify opportunities for differentiation within the market landscape.
- Evaluated potential acquisitions from an underwriting perspective, providing key insights for executive decision-making processes.
Onyx
software Soluations
Mumbai
06.2023 - 02.2024
- Manpower Planning:
- Responsible for overall manpower planning and ensuring manpower numbers are met against the budget for ROM
- Gather information regarding projections and forecasting from various Business Units for hiring
- Recruitment & On-boarding:
- Managing the full cycle of recruitment right from posting jobs, sourcing from various platforms, coordinating interviews, running the candidature through the ATS and preparing offer letters till post-joining engagement programs
- Coordinating with vendors for applications
- Ensuring the accurate preparation and meticulous record keeping of all HR-related documents and letters through HRMS
- Taking care of NDAs, Asset requirements and other documentation like work-from-home policy documents
- Coordinating with the BGV team for new onboards
- Taking care of new joiner's onboarding kit
- Managing attendance and leave approvals
- Assigning buddies to new joiners and taking periodic feedback from the hiring managers throughout the probation period
- Assigning insurance policies to new employees
- Assisting in the timely execution of the payroll process, addressing inquiries and discrepancies
- Periodically running or planning HR engagement programs like annual trips or monthly games
- Access training needs and coordinate learning and development initiatives for all employees
- Assisted in developing fair HR policies and ensuring employees understand and comply with them
- Executing the performance management process with precision and timeliness
- Oversee daily operations of the HR department
- Manage employees’ grievances
- Maintaining data for attrition management so we can work on the gaps to prevent it
- Keeping updated with the labour laws
- Conducting exit interviews and utilizing feedback to refine HR Process
- HR Operation:
- Preparing MIS on Daily & Weekly basis
- Maintaining Databank, HR-MIS, and Dashboard’s for across channel
- Responsible for maintaining the Employee data which starts from creating employee ID to Exit
- Resolving the issues of employees from HRhelpdesk
- Providing new joiners detail to other departments (Welcome mail, Joining announcement)
- Coordination for Bank account, IT support, facility team, HRSS Team.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
HumanResource Manager
Honeywell International INC, TATACONSULTANCY SERVICES LTD
Mumbai
06.2015 - 05.2023
- Manpower Planning:
- Responsible for overall manpower planning and ensuring manpower numbers are met against the budget for Mumbai
- Gather information regarding projections and forecasting from various Business Units for hiring
- Recruitment & On-boarding:
- Manage end to end recruitment process
- Recruitment thru various sources like Web (Portal, Social Network), Data Bank, Consultant, and Referral
- Scrutinizing the CV's according to the skill set and shortlist suitable candidates as per the requirements
- Maintaining a systematic and comprehensive database of all candidates
- Take care of sourcing, screening, preliminary interview in accordance with L1 Manager requirements
- Rolling out the offer letters to the shortlisted candidates according to the benefits allocated with different Business Units
- Involved in coordination with the candidate from sourcing till getting the candidate on board Coordinating for interviews & hiring meetings Offer making, Reference check & background verification
- Interacting with the all business head and managers on day-to-day basis on pre and post recruitment activities
- Ensuring completion of documentation Check & verify documents
- HR Operation:
- Preparing MIS on Daily & Weekly basis
- Maintaining Databank, HR-MIS, and Dashboard’s for across channel
- Responsible for maintaining the Employee data which starts from creating employee ID to Exit
- Resolving the issues of employees from HRhelpdesk
- Providing new joiners detail to other departments (Welcome mail, Joining announcement)
- Coordination for Bank account, IT support, facility team, HRSS Team.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Processed employee claims involving performance issues and harassment.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Instructed senior leaders on appropriate employee corrective steps.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Logistics Coordinator
NCR Corporation India pvt.ltd
Mumbai
06.2014 - 05.2015
- Reports–Daily &Weekly (APT Report, LOCA, LIM, Part Ordered but not used )
- Processing Tickets according to availability within SLA
- Reverting Customer escalation mails with a positive response
- Working on daily ETA Expired &No ETA &Parton Hold
- Coordinating with Associate logistics till the shipment gets delivered.
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Improved order accuracy through meticulous data entry and verification processes.
- Managed cross-functional teams for efficient project execution and timely completion.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
Education
BFM -
Mumbai University
India 01.2012 - 01.2014
H.S.C -
Mumbai University
India 01.2010 - 01.2011
S.S.C -
Mumbai Board
MUMBAI 04.2001 - 01.2009
Skills
Extra-Curricular Activities
Playing Volleyball Cricket Carom
Personal Information
- Date of Birth: 04/09/93
- Marital Status: Married
Timeline
Senior Underwriter
Bank of Baroda
02.2024 - Current
Onyx
software Soluations
06.2023 - 02.2024
HumanResource Manager
Honeywell International INC, TATACONSULTANCY SERVICES LTD
06.2015 - 05.2023
Logistics Coordinator
NCR Corporation India pvt.ltd
06.2014 - 05.2015
BFM -
Mumbai University
01.2012 - 01.2014
H.S.C -
Mumbai University
01.2010 - 01.2011
S.S.C -
Mumbai Board
04.2001 - 01.2009
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