Summary
Overview
Work History
Education
Skills
STRENGTHS
Languages
Disclaimer
Timeline
Generic

Deepak V

Bangalore

Summary

To obtain a Chat Support position in a dynamic organization where I can leverage my strong communication skills, technical knowledge, and customer service expertise to provide timely support and ensure a seamless customer experience.

Overview

1
1
year of professional experience

Work History

Operational Representative

Concentrix
07.2024 - Current
  • Currently working in Concentrix in customer support (Non-Voice)

Education

B-Tech - ME

Dayananda Sagar University
Bangalore
01.2022

Diploma - ME

BGS Polytechnic
Chickballapur

SSLC -

Acharya High School
Gauribidanur

Skills

  • Managed live chat support, ensuring customer inquiries were resolved with empathy and efficiency
  • Consistently met high performance metrics, including customer satisfaction and resolution times
  • Collaborated with team members to refine support processes, enhancing the overall customer experience
  • Demonstrated multitasking abilities by efficiently managing simultaneous chat sessions

STRENGTHS

  • Good Listener
  • Desired to learn New Technologies
  • Quick learner
  • Empathy and Patience
  • Time management

Languages

English
First Language
English
Advanced (C1)
C1
Kannada
Proficient (C2)
C2
Telugu
Advanced (C1)
C1

Disclaimer

I solemnly declare that all the information furnished in this resume is accurate and complete to the best of my knowledge and belief. 

Place: Bangalore 

Deepak V

Timeline

Operational Representative

Concentrix
07.2024 - Current

B-Tech - ME

Dayananda Sagar University

Diploma - ME

BGS Polytechnic

SSLC -

Acharya High School

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Deepak V