Hi, I’m
Deepak Venkatesh
Freight Forwarding
Bangalore
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
6
years of professional experience
3
years of post-secondary education
Work History
UFS EXPRESS INDIA PVT LTD Bangalore
Team Leader
07.2020 - 02.2023
Job overview
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
FedEx Express Bangalore
Customer Service Representative
04.2017 - 11.2018
Job overview
- Responded to customer requests for products, services, and company information.
Education
Rajajinagar Parents Association Rajajinagar Bangalore
Master Of Business Administration from Finance
04.2014 - 03.2017
Skills
Key performance indicators
undefinedTimeline
Team Leader
UFS EXPRESS INDIA PVT LTD
07.2020 - 02.2023
Customer Service Representative
FedEx Express
04.2017 - 11.2018
Rajajinagar Parents Association
Master Of Business Administration from Finance
04.2014 - 03.2017
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