MS WORD, MS EXCEL, POWER POINT PRESENTATION
DEEPAK VERMA
Professional Chef With 6+ Years Of Extensive Experience In Continental Cuisine, Capable Of Managing Dining Services Upto 100 Tables. While Supervising And Motivating Staff To Perform To Guest Of Their Abilities Across Every Service.
Birla Nagar Gwalior , Line No 2/99,MP
Summary
Courteous Hospitality Specialist with keen understanding of guest expectations and conflict resolution strategies. Offering 6 years of experience in managing day-to-day functions in 100+ room. Strong communicator dedicated to providing all guests with highest degree of hospitality.
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Overview
1
1
Language
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Hospitality Supervisor
INDIAN RAILWAY CATERING AND TOURISM CORPORATION
AHMEDABAD, GUJARAT
03.2018 - Current
- Collaborated with various team members to meet guests' requests.
- Greeted and assisted 100 guests every 1 hour by gathering information about each reservation or request.
- Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Created new recipes, outlined steps and training staff on correct preparation.
Commis De Cuisine
AIDA CRUISES
Rostock, Germany
03.2018 - 12.2018
- Developed full, tasting, and special events menus to meet all establishment needs and maintain strong customer levels.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
HEAD CHEF
CAPITON'S CAFE RESTAURANT
GWALIOR, MADHYA PRADESH
12.2016 - 02.2018
- Cooked food in timely manner,
- Setup the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
CHEF
TAJ USHA KIRAN PALACE
GWALIOR, MADHYA PRADESH
07.2015 - 11.2016
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Produced revolutionary delicious menu offerings to put establishments on local, regional and national map.
CHEF
FOUR POINTS BY SHERATON
AHMEDABAD, GUJARAT
11.2014 - 07.2015
- Prepared all foods to customer satisfaction, including accounting for dietary concern.
- Manage food costing and inventory, maintain standard for food storage rotation, quality and appearance.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
CHEF
I.T.C FORTUNE LANDMARK AHMEDABAD
AHMEDABAD, GUJARAT
02.2014 - 10.2014
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
Education
High School Diploma -
Career's Convent High School
Gwalior 06.2007 - 05.2008
High School Diploma -
Career's Convent High School
Gwalior 06.2009 - 05.2010
Bachelor of Science - Hotel Management
Institute Hotel Management
Gwalior 06.2010 - 07.2013
Skills
Customer support
Training
WORK IN 'HOTEL LE MERIDIEN' AHMEDABAD (17 WEEK INDUATRIAL TRAINING)
Software
HOBBIES
MOVIES
COOKING
COMMUNICATION SKILLS
Interests
SPORTS, RIDING
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
Date of Birth :- 8 MAY 1993
Father's Name :- Mr Deshraj Verma
Mother's Name :- Mrs Parvati Verma
Marital Status :- Unmarried
Gender :- Male
Nationality :- Indian
Timeline
Hospitality Supervisor
INDIAN RAILWAY CATERING AND TOURISM CORPORATION
03.2018 - Current
Commis De Cuisine
AIDA CRUISES
03.2018 - 12.2018
HEAD CHEF
CAPITON'S CAFE RESTAURANT
12.2016 - 02.2018
CHEF
TAJ USHA KIRAN PALACE
07.2015 - 11.2016
CHEF
FOUR POINTS BY SHERATON
11.2014 - 07.2015
CHEF
I.T.C FORTUNE LANDMARK AHMEDABAD
02.2014 - 10.2014
Bachelor of Science - Hotel Management
Institute Hotel Management
06.2010 - 07.2013
High School Diploma -
Career's Convent High School
06.2009 - 05.2010
High School Diploma -
Career's Convent High School
06.2007 - 05.2008
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