Hi, I’m
DEEPAK VERMA SHISHPAL
Project Manager
New Delhi
Summary
Experienced and certified Project Manager with a strong background in IT project management, specializing in Agile methodologies. Efficiently utilizes resources and aligns technology with business objectives, promoting collaboration through automation. Demonstrated expertise in risk management, quality assurance, and driving team performance for successful project outcomes.
Overview
19
years of professional experience
4
years of post-secondary education
2
Certifications
Work History
Wipro Pvt Limited
Sr. Project Manager/ Practice Manger
04.2018 - 07.2024
Job overview
- Played a strategic role of Sr Project Manager / Practice Manager
- Directed the project management department with Lead system analysts, assistant project managers and providing mentorship and coaching to adapt various emerging methodologies and practices
- As a part of leadership, managed setting a clear vision and strategic direction aligning with the organization's goals and adapting to market and industry trends leading to higher engagement and efficiency by 15% annually
- Orchestrated strategic decisions that impacted the direction and success of projects and initiatives, ensuring alignment with broader organizational objectives using Project Management Principles
- Introduced an approach called 'Game Plan' which reduced the risk of User stories not being ready for UAT from 40% to 10%
Alight Solutions
Senior Service Manager / Scrum Master
11.2014 - 03.2018
Job overview
- Played the role of Senior Service Manage, Scum Master
- Administered continuous improvement activities to enhance collaboration, communication, and efficiency, while reducing operational waste
- Coached the team on Agile principles, ensuring accountability and adherence to best practices
- Identified communication gap in completion of User stories was delayed for 70% of the items
- Introduced central repository and this approach improved the overall delivery by reducing the delay from 70% to 20% of the items only
- Collaborated with the Product Owner to groom and maintain the product backlog there by achieving sprint goals, and delivered product features to the tier 1 clients
- Successfully Organized key Scrum ceremonies including Daily Stand-Up, Sprint Planning, Backlog Grooming/Refinement, Sprint Retrospective, cross-team coordination
Aon Hewitt
Lead System Analyst / Scrum Master
07.2010 - 10.2014
Job overview
- Successfully Implemented Scrum across teams
- Coached teams and higher Management on Scrum helping with the change management in the organization
- Implemented various SCRUM projects resulting in agility and higher client satisfaction
- Collaboratively worked with the client and internal teams in achieving project timelines and milestones
Hewitt
Analyst to System Analyst
01.2006 - 06.2010
Job overview
- Incorporated Software Development Life Cycle & Defect Life Cycle
- Implemented TBA solutions for technical problems such as Customized Severance Process, Cobra, Annual Enrollment (US Health and Welfare Domain) resulting in better service to the client
- Produced various Technical Feasibility Reports Identifying and assessing project risk leading to stronger governance and compliance
- Played the role of consultant for internal or external team members on complex/critical client request and perform gap impact analysis
Education
Anna University
B.E from Computer Science
01.2001 - 01.2005
Skills
Project management
SCRUM
KANBAN
Resource Optimization
Effective Communication
Escalation Management
Cross-Cultural Competency and Inclusivity
Creative and Innovation
Risk and Compliance Management
Digital Dashboard Architecture
Leadership Skills
Agile and Waterfall Methodologies
Stakeholder Management
End to end Program management and execution
Adaptability and Flexibility
Certification
Project Management Professional (PMP), PMI
Achievements And Recognitions
- Platinum Award - Employee of the Year
- Gold Award - Exceeding Expectations in Quality & Client Satisfaction
- Live Our Values Award
- Toastmasters International: Competent Communicator & Competent Leader Certifications
Key Areas Of Expertise
- Project management
- SCRUM
- KANBAN
- Resource Optimization
- Effective Communication
- Escalation Management
- Cross-Cultural Competency and Inclusivity
- Creative and Innovation
- Risk and Compliance Management
- Digital Dashboard Architecture
- Leadership Skills
- Agile and Waterfall Methodologies
- Stakeholder Management
- End to end Program management and execution
- Adaptability and Flexibility
Timeline
Sr. Project Manager/ Practice Manger
Wipro Pvt Limited
04.2018 - 07.2024
Senior Service Manager / Scrum Master
Alight Solutions
11.2014 - 03.2018
Lead System Analyst / Scrum Master
Aon Hewitt
07.2010 - 10.2014
Analyst to System Analyst
Hewitt
01.2006 - 06.2010
Anna University
B.E from Computer Science
01.2001 - 01.2005