Gardening, Reading
Hi, I’m
Deepak Vijayakumar
Senior IT Consultant
Chennai,TN
Summary
Dynamic and results-oriented IT professional with over 23 years of experience managing large-scale transformation and support engagements within the Banking & insurance domains. Proven track record in various roles, including customer-facing positions at client locations and delivery and pre-sales functions based in India. Seeking a challenging opportunity to leverage leadership skills and expertise to drive client success and achieve strategic objectives. Committed to delivering innovative solutions that enhance operational efficiency and foster long-term partnerships.
Overview
23
years of professional experience
6
Certifications
2
Languages
Work History
Tata Consultancy Services
IT Delivery Partner
05.2023 - Current
Job overview
- Led cross-functional teams with over 300 associates at peak size to deliver the mainframe modernization program to the cloud.
- Delivered a large business transformation program to modernize the distribution channel.
- Cultivated strong relationships with clients to understand their needs, ensuring tailored IT services that aligned with business objectives and enhanced operational efficiency.
- Developed comprehensive project plans and timelines, effectively managing resources and mitigating risks to ensure successful project execution and delivery.
- Managed multiple competing priorities under tight deadlines without compromising quality or accuracy of deliveries.
- Collaborated with team members to streamline processes and improve overall delivery performance.
- Owned offshore delivery center setup, resource onboarding, training.
- IT Application Portfolio Transition from Incumbent to TCS.
- Supported pre-sales, contract negotiations, RFP responses, and sales cycles.
Tata Consultancy Services
IT Delivery Manager
11.2016 - 05.2023
Job overview
- Played a key role in transitioning over 250 applications from the incumbent vendor to TCS across geographies: the US, Mexico, and Australia. Involves rehiring and setting up delivery operations in offshore and nearshore locations for one of the large insurance brokers based out of Chicago, IL.
- Based on the provided details for the role of IT Delivery Manager at Tata Consultancy Services, here are eight experience statements that reflect the expectations and responsibilities of this position:
- Led cross-functional teams to deliver multiple IT projects on time, enhancing client satisfaction and system efficiency.
- Implemented Agile methodologies to streamline project workflows, resulting in improved delivery timelines and resource allocation.
- Developed and maintained relationships with key stakeholders, leading to better alignment of IT solutions with business objectives.
- Managed project budgets and resource planning, effectively optimizing costs and improving project profitability.
Tata Consultancy Services
IT Engagement Manager
02.2012 - 10.2016
Job overview
- Managed a data analytics portfolio with a team size of over 90 full-time equivalents (FTE), including development, maintenance, and production support at the onsite location for the number one U.S. auto insurer based in Bloomington, IL.
- Actively involved with proactive proposals to win new business. Instrumental in growing a team from 50 to 90 FTEs within a short span of 8 months.
- Analyzed client feedback and system performance metrics to inform strategic enhancements, driving client-focused solutions.
- Collaborated with sales teams to identify new business opportunities and expand the company''s client base.
Tata Consultancy Services
IT Project Manager
10.2010 - 01.2012
Job overview
- Managed a transformation program involved in moving legacy data from the mainframe to PostgreSQL DB for over 50 databases for the number one US auto insurer based in Bloomington, IL, USA. Involved with project planning, risk management, project tracking, and stakeholder management.
- Implemented Agile methodologies to streamline project workflows, resulting in improved delivery timelines and increased team collaboration.
- Developed and maintained project documentation and reporting systems, ensuring transparency and effective communication across all stakeholders.
- Managed risk assessments and mitigation strategies for complex IT initiatives, contributing to successful project outcomes and reduced operational disruptions.
Tata Consultancy Services
IT Technical Lead
03.2006 - 10.2010
Job overview
- Worked as a Technical Lead for a major U.S. financial company in the Group Health Insurance business, involved in migrating to the Critical Care product, Click4Care, and the Claims area onsite. Involved with solutioning, reviews, and offshore project coordination to ensure delivery on time.
- Led the implementation of Agile methodologies across cross-functional teams, enhancing project delivery speed and collaboration.
- Spearheaded system architecture design for complex applications, resulting in improved scalability and performance in client solutions.
- Mentored junior developers on best programming practices and code reviews, fostering a culture of continuous improvement within the team.
- Collaborated with stakeholders to define project requirements, ensuring alignment with business objectives and user needs for successful outcomes.
Tata Consultancy Services
IT Software Developer
03.2005 - 03.2006
Job overview
- I worked as a developer for a major U.S. A financial company in the group health insurance business is involved in developing new features for the claims application, thereby improving claims auto processing efficiency by 17%.
Cognizant Technology Services
IT Computer programmer
08.2002 - 03.2005
Job overview
- Worked as a computer programmer at an offshore delivery center for the client, Bank of New York Mellon. Involved in developing components similar to SWIFT payment messaging to exchange transactions between partner institutions thereby reducing cost by more than 80%.
Education
Madras Institute of TechnologyChennai
Bachelor of Technology from Automobile Engineering & Technology
03.2002
University Overview
GPA: CGPA 8.0 out of 10
Skills
Proficient in Amazon Web Services
Project Management
Compliance & Risk Management
Leadership
Agile methodologies
Stakeholder engagement
Cross-functional leadership
Transformation programs
Legacy Systems Modernization
Client relationship management
Artificial Intelligence
Business Transformations
Process improvement
IT strategy alignment
Delivery operations
Manage IT portfolio transitions
Certification
AWS Cloud Practitioner
Interests
Accomplishments
- Completed Transcend - Mid level transformation program at TCS
- Star team award with TCS
- Multiple On-the Spot awards with TCS
- Selected as Top 50 Project Manager of TCS in 2016
AI & ML Projects
Working on Alzheimer's behavioral detection using AI
Timeline
IT Delivery Partner
Tata Consultancy Services
05.2023 - Current
Professional Scrum Master PSMI
01-2023
AWS Cloud Architect Associate
01-2022
AWS Cloud Practitioner
01-2021
IBM DB2 Certified
01-2017
IT Delivery Manager
Tata Consultancy Services
11.2016 - 05.2023
Tackling the challenges of Bigdata, MIT Online
01-2015
Academy for Healthcare Management - AHM 250, AHM 520, AHM 530
01-2014
IT Engagement Manager
Tata Consultancy Services
02.2012 - 10.2016
IT Project Manager
Tata Consultancy Services
10.2010 - 01.2012
IT Technical Lead
Tata Consultancy Services
03.2006 - 10.2010
IT Software Developer
Tata Consultancy Services
03.2005 - 03.2006
IT Computer programmer
Cognizant Technology Services
08.2002 - 03.2005
Madras Institute of Technology
Bachelor of Technology from Automobile Engineering & Technology