Deepak Vishwakarma
MUMBAI
Summary
Highly motivated and results-driven Sales & Marketing Supervisor with 15+ years of experience in the dynamic and competitive beverage industry. Proven ability to achieve and exceed sales targets through strategic planning, effective leadership, and strong relationship-building skills. Possess a deep understanding of the Indian alcohol market and consumer preferences, coupled with expertise in developing and executing successful marketing campaigns.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Territory Sales Executive
Good Drop Wine Cellars Pvt Ltd
MUMBAI, MAHARASHTRA
01.2024 - Current
- Generated reports detailing progress against performance goals set forth by management.
- Used cold calling and networking to sell products and services.
- Performed regular analysis of sales results to ensure targets were met or exceeded.
- Established strong relationships with internal stakeholders including finance teams, legal teams, marketing teams, to facilitate smooth sales process flow.
- Worked closely with existing accounts to grow market share.
- Consulted with customers to gain feedback and improve deliveries.
- Analyzed territory to identify and negotiate contracts with new retail customer opportunities.
Sales & Marketing Supervisor
Pernod Ricard India Private Limited
MUMBAI, MAHARASHTRA
06.2016 - 12.2023
- Managed a team of 10 sales representatives & 6 merchandisers, providing coaching, mentorship, and guidance to achieve individual and team targets.
- Developed and implemented successful sales strategies and marketing campaigns, resulting in a 20% increase in sales revenue.
- Built strong relationships with key stakeholders, including distributors, retailers, and industry influencers.
- Created and delivered compelling sales presentations and marketing materials.
- Tracked and reported sales performance metrics, identifying areas for improvement and implementing corrective actions.
- Contributed to the development and execution of the overall sales and marketing plan.
Marketing Supervisor
Colgate-Palmolive India Limited
MUMBAI, MAHARASHTRA
08.2011 - 05.2016
- Managed a team of 25 promoters & 20 Merchandisers for Modern Trade for area Mumbai, Thane, Pune, Ahmedabad.
- Developed and implemented comprehensive marketing plans for assigned product portfolio.
- Collaborated effectively with cross-functional teams (e.g., sales, product development, design) to achieve marketing objectives.
- Analyzed data and generated reports to measure campaign effectiveness and identify areas for improvement.
- Provided support to marketing team members and ensured timely completion of assigned tasks.
- Contributed to the development and implementation of new marketing initiatives and strategies.
Customer Service Officer
Future Group Retail Privated Limited
MUMBAI, MAHARASHTRA
12.2006 - 08.2011
- Managed a team of 7 people.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Assisted call-in customers with questions and orders.
- Resolved customer inquiries and complaints promptly and effectively, achieving a 95% customer satisfaction rating.
- Processed customer returns and exchanges efficiently, ensuring accuracy and adherence to company policies.
- Provided product recommendations and information to customers, leading to increased sales by 10%.
- Identified and addressed customer concerns proactively, preventing potential escalations.
- Collaborated effectively with colleagues to provide seamless customer service.
Education
MBA - Sales And Marketing Education
Amity University
Noida2025
Bachelor of Commerce - Business Management
University Of Mumbai
Mumbai09.2009
Higher Secondary Certification - Accounting And Business Management
Thakur College Of Science & Commerce
Mumbai06.2006
Secondary School Certificate - English
A.V.M English High School
Mumbai06.2004
Skills
- Sales: Sales strategy development, lead generation, prospecting, customer relationship management, negotiation, closing deals
- Marketing: Market research, marketing campaign development, branding, social media marketing, content marketing, public relations
- Management: Team leadership, coaching and mentoring, performance management, conflict resolution, problem-solving
- Communication: Excellent written and verbal communication skills, presentation skills, interpersonal skills
- Technical: Proficient in Microsoft Office, Artificial Intelligence Like ChatGPT, Google Bard, Typing Speed 40 WPM Certified
Certification
MS Office
Typing 40 WPM
Timeline
Sr. Territory Sales Executive
Good Drop Wine Cellars Pvt Ltd
01.2024 - Current
Sales & Marketing Supervisor
Pernod Ricard India Private Limited
06.2016 - 12.2023
Marketing Supervisor
Colgate-Palmolive India Limited
08.2011 - 05.2016
Customer Service Officer
Future Group Retail Privated Limited
12.2006 - 08.2011
MBA - Sales And Marketing Education
Amity University
Bachelor of Commerce - Business Management
University Of Mumbai
Higher Secondary Certification - Accounting And Business Management
Thakur College Of Science & Commerce
Secondary School Certificate - English
A.V.M English High School
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