DEEPAK YADAV

JUNIOR ACCOCIATE

NEW DELHI

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Certification

Work History

Junior Associate

KOTAK MAHINDRA PRIME LTD

GURGAON

03.2021 - Current

Monitored customer feedback through surveys and focus groups.
Reviewed customer applications for auto loan products and verified creditworthiness.
Analyzed financial statements, tax returns, and credit reports to determine the borrower's ability to repay the loan.
Resolved customer inquiries regarding loan status or payment history.
Evaluated credit and background information to process loan applications.
Informed customers of loan application requirements and deadlines.
Identified valuable solutions for customers with credit problems.
Met with applicants to obtain information for loan applications and answer questions about processes.
Prepared reports for customers with delinquent and irreconcilable accounts.

Education

Bachelor of Arts -

GOVT CO ED SR SEC SCHOOL

KANGANHERI NEW DELHI

12-2020

Skills

Equipment Maintenance
Research and due diligence
Research expertise
Document Preparation

Documentation abilities
Data Entry
Record and File Management
Computer Skills

Languages

Hindi

First Language