Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Deepak Yadav

Summary

  • Perceptive Systems Analyst having 4.2 years experience in Production Support, Testing, Maintenance and Application.
  • Extensive experience in Oracle SQL developer, SAP-Hybris, SAP-CRM, Hybris Administration Console and Monitoring tools like AppDynamics, Grafana and AWS Glue.
  • Good Analytical, Technical & Manual Testing and Troubleshooting Skill.
  • Responsible to cascade Knowledge Transfer to our team.
  • Highly capable of learning quickly and delivering quickly and process oriented.
  • Ability to work in tight schedule and on different application concurrently.
  • Monitoring & Reporting Server health Dashboard
  • Worked extensively with Business Users to analyze the business process and provide solution to meet their business needs.
  • A good team member with excellent work history as regards with work ethics, dependability, and willingness to go on an extra mile.

System-savvy SAP Basis Administrator known for high productivity and efficient task completion. Possess specialized skills in SAP system administration, performance tuning, and database management. Excel in problem-solving, communication, and teamwork to effectively manage and optimize SAP environments. Committed to continuous learning and applying innovative solutions to enhance system reliability and performance.

Overview

4
4
years of professional experience

Work History

PRODUCTION SUPPORT ENGINEER

Tata Consultancy Service
Mumbai
12.2023 - Current
  • Part of Incident Management team for Retail Banking applications serving retail operation users.
  • Handled real time Incidents and provided resolutions by application trouble shooting, log monitoring and Root Cause Analysis.
  • Responsible to manage application monitoring tool and improvement for high availability & scalability.
  • Perform server restarting by using Jenkins tool as per requirements.
  • Release Management i.e., Implementation of bug fixes on the Application server and Database server in Production and UAT environment as per schedule.
  • Debugging the Application and verification of Log file for Analysis and resolution of online issues with the help of Kibana application tool.
  • Co-ordination with various businesses for functional testing to obtain UAT sign off.
  • Performing Business activity as per defined SOP.
  • Making and sending Platform Health Dashboard and Site performance report to higher management.
  • Preparation of SQL queries as per required Business data.
  • Monitoring & reporting ETL jobs in AWS for Date-lake.
  • Improving system and batch performance by tuning queries and implementing automation.
  • Client : Tata Unistore Limited. Platform : SQL Developer, Hybris tools, AppDynamics, Jenkins & Grafana, AWS glue and cloud watch.
  • Supported troubleshooting efforts for SAP-related incidents and requests.
  • Monitored daily backups of all SAP production systems and ensured successful completion of the backup process.
  • Provided training to end users on how to use new features implemented in the SAP environment.
  • Provided technical support for SAP systems, including troubleshooting and problem resolution.
  • Monitored network performance to determine adjustments needed.

SYSTEM ENGINEER

Tata Consultancy Services
Hyderabad
10.2021 - 10.2022
  • Worked as Annotator
  • As Annotator my responsibilities were to analyze data(video, image) and labeling objects within those datasets according to predefined descriptions.
  • For these annotations we need to use internal tools and software provide by team.
  • After doing annotations data created which is further used by algorithm team.

Education

Master of Computer Application -

Sastra University
06.2024

Bachelor of Science - Information Technology

Shankar Narayan College of Arts,Commerce & Science
01.2020

HSC -

Kapol Junior College
01.2017

SSC -

Pancham Hindi High School
01.2015

Skills

  • HTML
  • CSS
  • Javascript
  • Java
  • Windows
  • Unix
  • Linux
  • MySql
  • Jira
  • Jenkins
  • AWS Cloud Watch
  • AWS Glue
  • AWS RedShift
  • Grafana
  • SAP Basic Administration
  • Hybris Administration Console
  • Kibana(Elastic)
  • Mail Monitoring
  • Microsoft Power BI
  • Excel Charts
  • PowerPoint Presentation
  • Advance Excel

Timeline

PRODUCTION SUPPORT ENGINEER

Tata Consultancy Service
12.2023 - Current

SYSTEM ENGINEER

Tata Consultancy Services
10.2021 - 10.2022

Master of Computer Application -

Sastra University

Bachelor of Science - Information Technology

Shankar Narayan College of Arts,Commerce & Science

HSC -

Kapol Junior College

SSC -

Pancham Hindi High School
Deepak Yadav