P. Deepak Eugene
Hyderabad
Summary
Growth-oriented professional with over 10 years of experience in operations and program management. Proven track record in developing and executing strategic programs that align with organizational goals. Expertise in managing partner programs, defining KPIs, and implementing performance strategies to enhance effectiveness. Skilled in cross-functional collaboration, ensuring alignment of resources and timelines to achieve business objectives.
Overview
9
9
years of professional experience
Work History
Manager I, Account Manager
Amazon Development Center
Hyderabad, Telangana
12.2019 - Current
- Defined seller base and targeted industry verticals, influencing a sales plan aligned with global seller business direction to drive growth.
- Work across key internal stakeholders to set priorities and develop account targets that underpin category strategy and knowledge of the international market.
- Identified and approached specific prospects/partners, communicated tailored value propositions, and established long-term partnerships to support business objectives.
- Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding.
- Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targets.
- Engage with internal and external customers/teams to improve products and business processes.
- Articulated functions and benefits of Amazon products and services for international business to external audiences, enhancing their understanding and engagement.
Catalog Manager
Amazon Development Center
Hyderabad, Telangana
06.2017 - 12.2019
- Developed and implemented SOPs aligned with business requirements for peak and Prime Day sales.
- Monitored and enforced compliance of underperforming sellers with SFP metrics, including on-time shipment, buy shipping, and order cancellations.
- Established new enforcement mechanisms for weekend pickup operations and late cut-off shipping across EU4 (UK, FR, IT, ES).
- Managed multiple programs and projects effectively.
- Collaborating with Tech teams in building Product enhancements.
- Collaborating with Carrier Managers to solve Seller-Carrier related issues.
- Making decisions on the Ramp plans of the team as well as making decisions on the head count and the overall target for the year during the start of the year.
- Hiring suitable candidates to the program and making a training plan for the new joiners.
- Supported teammate's individual growth.
- India to Global Selling Expansion
- Amazon.IN brands expansion
- PMT (Promise Management Tool) across UK & DE.
- Seller Chargebacks & Refunding in DE & FR locale.
- Skills & Abilities: Coaching, Leadership, Management, Team Building, building sustainable mechanisms, Operations Management, Data Analysis, Astro Dashboards, Excel, Advanced Excel
Education
Bachelor of Science - Computer Science & Engineering
DRK Institute Of Science & Technology
Hyderabad, TG01-2012
Skills
- Coaching
- Leadership
- Management
- Team Building
- Operations Management
- Data Analysis
- Astro Dashboards
- Excel
- Advanced Excel
- Customer relationship management
- Performance monitoring
- Project management
- Data analysis
- Operations management
- Process improvement
- Strategic planning
- Cross-functional collaboration
- Market analysis
- Customer relationship building
- Mentoring and coaching
Timeline
Manager I, Account Manager
Amazon Development Center
12.2019 - Current
Catalog Manager
Amazon Development Center
06.2017 - 12.2019
Bachelor of Science - Computer Science & Engineering
DRK Institute Of Science & Technology