Deepak Kesari Mungi

• Understand Partner Needs.
• Design solutions- Dell Servers, Storage- DAS, SAN, NAS and Dell Networking.
• Enable Partners/Distibutors with latest Dell products and services.

Stake Holders Management:

• Identify Internal Stakeholders: List everyone.
• Understand Their Interests: Communicate openly to learn about their needs.
• Build Strong Relationships: Regularly update stakeholders and seek feedback.
• Involve Them Early: Collaborate right from start
• Address Conflicts Proactively: Resolve conflicts promptly.
• Regularly Update and Engage: Keep stakeholders informed.

• Generated qualified leads through cold calling activities within the assigned territory.
• Provided customers with product information, pricing and availability.
• Conducted outbound calls to existing clients to upsell products or services.
• Cross-sold additional products or services based on customer needs.
• Established relationships with key decision makers at target companies.

• Answered customer inquiries over the phone and via email.
• Maintain 100% Customer satisfaction.
• Resolve post deliver customer issues and retain business.
• Utilized problem-solving techniques such as root cause analysis to identify recurring issues that could be addressed proactively.

• Updated client information in CRM and financial reporting systems.
• Analyzed reporting strategies and data.
• Conducted periodic reviews of stock reporting systems.