Neetu Kumar
Fashion Sales Associates
Derabassi
Summary
Dynamic Sales Associate with proven success at Spectrum Brands, excelling in product sales and customer service. Skilled in assessing customer needs and implementing effective sales strategies, consistently achieving targets. Known for building strong client relationships and enhancing customer satisfaction through exceptional service and problem-solving abilities.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Sales Associate
Spectrum Brands
11.2025 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Associate
Lee Wrangler Clearance Center
06.2023 - 11.2025
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
12th -
Govt Girls. Sr. Sec. School
Panchkula, India 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Inventory control
Multi-tasking strength
Problem-solving
Client service
Brand promotion
Money handling
Stocking and receiving
Timeline
Sales Associate
Spectrum Brands
11.2025 - Current
Sales Associate
Lee Wrangler Clearance Center
06.2023 - 11.2025
12th -
Govt Girls. Sr. Sec. School
04.2001 -