Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Deepak Kumar  Mahto
Open To Work

Deepak Kumar Mahto

Samastipur

Summary

Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.

Motivated Dispatcher with experience monitoring and tracking emergency vehicles. Adaptable individual versed in giving over-the-phone instructions and synchronizing responses with communication centers. Articulate team player with rapid and accurate typing skills.

Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.

Reliable dispatcher with experience keeping delivery and customer service operations moving smoothly. Talented at scheduling deliveries, explaining details to customers and confirming arrival window date and time. Proficient in the field practices and compliance requirements.

Poised Dispatcher offering many years of experience. Well-versed in shipping policies, delivery requirements, and driver practices. Works efficiently and maintains professional demeanor in stressful situations.

Resourceful Dispatcher known for high productivity and efficiency in task completion. Specialized skills include quick decision-making, effective communication, and advanced knowledge of dispatch software. Excel in using critical thinking, problem-solving abilities, and adaptability to manage complex situations and ensure seamless operations.

Skilled Dispatcher with background in coordinating and directing vehicles, equipment, or staff according to regulations and established policies. Known for strong problem-solving capabilities, clear communication skills, and ability to stay calm under pressure. Demonstrated success in optimizing routes, managing crisis situations effectively, and improving response times. In previous roles have enhanced operational efficiency significantly while maintaining high standards of safety.

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.

Analytical and organized professional with background dispatching services. Keeps crews on-time by planning optimal routes and schedules. Excels at monitoring operations and proactively correcting problems.

Resourceful professional in emergency response coordination, recognized for high productivity and efficient task completion. Skilled in rapid decision making, clear communication, and advanced logistical planning. Excel at prioritizing tasks under pressure, managing complex schedules, and navigating challenging scenarios with calmness and resilience. Ready to leverage problem-solving skills and teamwork to excel in fast-paced environments.

Highly skilled dispatcher with background in managing complex logistics and coordinating transportation services. Possess strong communication, problem-solving, and organizational skills essential for high-pressure environments. Demonstrated ability to improve dispatch efficiency and accuracy, significantly enhancing operational flow. Committed to maintaining clear and effective communication between drivers, customers, and management to ensure timely and precise delivery schedules.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Dispatcher

Resonance Foods
Jagiroad
06.2023 - 10.2025
  • Coordinated delivery schedules for efficient food distribution across multiple locations.
  • Managed communication between drivers and customers to ensure timely service.
  • Utilized dispatch software to track shipments and optimize routes effectively.
  • Resolved customer inquiries and issues regarding order statuses promptly.
  • Ordered supplies or equipment to issue to personnel.
  • Mentored junior team members and managed employee relationships.
  • Arranged for repairs to restore service and schedules.
  • Oversaw communications within assigned territories.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Received or prepared work orders.
  • Prepared daily work and run schedules.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Recorded results of service calls to create report summaries for senior management.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Verified driver credentials prior to assigning them a route or task.
  • Maintained logs of all incoming calls and assigned tasks.
  • Provided timely updates to customers regarding their orders or requests.
  • Managed daily delivery and work schedules to maximize coverage.
  • Scheduled loads according to priority and available equipment.
  • Updated records of driver locations, delays, and cancellations.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.

Education

MABBDUHS Panchgama , Samastipur , India

Skills

  • Dispatch software
  • Route optimization
  • GPS tracking
  • Operational scheduling
  • Emergency response
  • Customer service
  • Logistics coordination
  • Compliance management
  • Delivery tracking
  • Supply chain management
  • Effective communication
  • Problem solving
  • Team building
  • Attention to detail
  • Vehicle coordination
  • Route navigation
  • Incident reporting
  • Work order management
  • Time management
  • Delivery procedures
  • Schedule coordination
  • Active listening
  • Prioritizing calls
  • Verifying coverage
  • Map reading
  • Customer relationship management
  • Customer relations
  • Dispatch coordination
  • Workflow prioritization
  • Tracking systems
  • Geographical expertise
  • Dispatching field personnel
  • Database maintenance
  • Critical thinker
  • Service coordination
  • Adjusting routes
  • Radio communication
  • Schedule management
  • Driver communication
  • Emergency protocols
  • Coordinating urgent deliveries
  • Stress tolerance
  • Navigation support
  • Work order generation
  • Shift coordination
  • Delivery support
  • Equipment management
  • Updating logs
  • Record keeping
  • [Software] proficiency
  • Training new hires
  • Call handling
  • Problem-solving
  • Dispatching procedures
  • Maintaining call metrics
  • Route planning
  • Data entry
  • Decision-making
  • Processing orders
  • Team collaboration
  • Routing orders
  • Service planning
  • Professionalism
  • Message and work order transfer
  • Relationship building
  • Equipment needs assessment

Languages

Hindi
First Language
English
Beginner (A1)
A1
Hindi
Beginner (A1)
A1

Work Preference

Job Search Status

Open to work

Work Type

Full TimeContract Work

Location Preference

RemoteOn-Site

Salary Range

₹45000/yr - ₹200000/yr

Timeline

Dispatcher - Resonance Foods
06.2023 - 10.2025
MABBDUHS Panchgama - ,
Deepak Kumar Mahto