Deepak Kumar Sethi
Bhubaneswar
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry
Learners' Path Pvt. Ltd
07.2021 - 12.2024
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Answered and directed phone calls, filed documents, performed data entry and handled billing.
- Demonstrated proficiency in data entry, contract modification and billing.
- Performed data entry to input student grades and attendance records with Software.
Customer Service Associate
Tech Mahindra Ltd
01.2020 - 02.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues by following guidelines and resolving disputes.
Education
PMIR (MBA) - undefined
Utkal University
01.2024
B.A (Eng.) - undefined
F.M University
01.2022
12th - undefined
CHSE
01.2013
PGDCA - MS Office
Semiotics Computer Education
Basudevpur, Bhadrak 05.2012
10th - undefined
BSE
01.2011
Skills
Typing, Communicating, Data Operating, Team Handling, Presenting
Languages
Oriya, Hindi & English
Skills
Communication, Presentation, Typing, MS Word, MS Excel, Internet, Teaching & singing
Hobbies and Interests
- Singing
- Playing Badminton
- Carom
- Cricket
- Volley Ball
Personal Information
- Father's Name: Laxman Sethi
- Mother's Name: Nirupama Sethi
- Blood Group: B+
- Date of Birth: 10/04/96
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Interests
Traveling, Participating in different types of ceremonies etc
Certification
* ChatGPT in Excel & PowerPoint
* Office Administration
* Data Entry
* ADCA
* Advance Excel
* PowerPoint
* PowerBI
* Tally ERP-9
* Tally Prime
* Artificial Intelligence
* Cyber Security
Timeline
Data Entry
Learners' Path Pvt. Ltd
07.2021 - 12.2024
Customer Service Associate
Tech Mahindra Ltd
01.2020 - 02.2021
PMIR (MBA) - undefined
Utkal University
B.A (Eng.) - undefined
F.M University
12th - undefined
CHSE
10th - undefined
BSE
PGDCA - MS Office
Semiotics Computer Education
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