Deepak Kumar S Pillai
IT Project Manager
Coimbatore
Summary
IT Project manager with over 12 years of experience in IT. Good background in Ecommerce and Web Development with Project Planning & Execution, Client relations management, Team Management, and Stakeholder Management strengths. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
AEM Project Manager
Indegene
Bangalore
06.2023 - 12.2023
- Identified plans and resources required to meet project goals and objectives for a large scale pharma client Astrazeneca.
- Planned, designed, and scheduled phases for multiple projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Reported regularly to managers on project budget, progress and technical problems.
Project Manager
Valuelabs
Hyderabad
09.2022 - 06.2023
- Valuelabs is a Digital solutions company with CMMI of level 5
- Managed the Development of an eCommerce feature in AdobeMagento
- Cloudcommerce for an F&B client in the UK - KrispyKreme
- Handled a team of 7 members and worked with cross-functional teams across multiple countries and time zones including Digital marketing on implementing their strategies.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Project Coordinator/Business Analyst
Ziffity Solutions LLC
Chennai
08.2020 - 07.2022
- Ziffity is an eCommerce and Cloud agency providing Adobe Commerce and cloud service
- Ziffity focuses on B2B & B2C brands by support on Digital Marketing and eCommerce implementation
- Lead BAU / Managed services team with a process oriented goal for 8 live ecommerce projects simultaneously
- Facilitated daily scrum, Used Jira Confluence & Trello boards tools for management of projects
- Ability to conduct technical discussion with the team and adhere to high standards of customer satisfaction.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Project Coordinator
Admonk
Coimbatore
03.2014 - 06.2020
- Admonk is a blend of Web Development, Advertising and Digital Marketing agency
- Collaborate & coordinate with developers, UI/UX designers, creative heads and remote technical vendors and turn high-level project objectives to project life cycle using agile methodologies
- Handled a team of including resource management and hiring process
- Mitigate risks by identifying, escalating and resolving issues
- Prioritise tasks for self and team to adhere to scope, budget, strategy and schedule with project management tools such as JIRA Trello etc
Senior Systems Engineer
Cognizant Technology Solutions
Coimbatore
09.2011 - 03.2014
- Cognizant is a digital solutions company providing IT services
- Monitoring and handling the events generated on Citrix Web Interface -
- SCOM and monitored the operations in client server environment
- Tracking the handled events on BMC Remedy
- Monitor performance and improve the processes and outcomes continuously
- Performed root cause analysis to provide resolutions for production issues.
Education
Batchelor of Engineering - Computer science
Anna University
Vellore 05.2006 - 09.2010
Skills
Web and portal solutions
undefinedCertification
CCNA Routing and Switching
Timeline
AEM Project Manager
Indegene
06.2023 - 12.2023
Certified Scrum Master
05-2023
Project Manager
Valuelabs
09.2022 - 06.2023
Project Coordinator/Business Analyst
Ziffity Solutions LLC
08.2020 - 07.2022
Project Coordinator
Admonk
03.2014 - 06.2020
ITIL V3 - Internal certification
02-2014
Process space - Internal
01-2014
Senior Systems Engineer
Cognizant Technology Solutions
09.2011 - 03.2014
Certified Automated Test Engineer ( CATe,)
08-2011
CCNA Routing and Switching
11-2010
Batchelor of Engineering - Computer science
Anna University
05.2006 - 09.2010
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