Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deepak Kumar T

Tiruvallur

Summary

Dynamic Assistant Manager with a proven track record at HDFC BANK LTD, specializing in customer relationship management and sales monitoring. Elevated corporate relationships and excelled in cross-selling, leveraging organizational skills and verbal communication to enhance customer retention and engagement. Demonstrated expertise in AML and KYC verification, contributing to significant account growth.

Overview

3
3
years of professional experience

Work History

Assistant Manager

HDFC BANK LTD
Sriperumbudur
07.2022 - Current
  • Joining as CSO: Sourcing Current Account Leads.
  • Acquire a new corporate relationship.

Promoted as Assistant Manager.

  • Daily Cash & Cheque Handling
  • Customer service handling.
  • AML and KYC verification.
  • CCD and EDD.
  • Cross-selling third-party products.
  • Lending Mortgages
  • Handle NRI customer NON-FACE to FACE
  • Daily Monitoring Account Level transaction.
  • Generate leads, update CRM.
  • Retention of customers by providing the best possible services and being the dedicated point of contact for these customers.

Sales Trainee

Piramal Capital & Housing Finance Ltd
Tiruvallur
02.2022 - 07.2022
  • Supported the sales team in preparing presentations and sales pitches for prospective clients.
  • Maintained and updated the customer relationship management (CRM) database with new contacts and sales progress.
  • Facilitated communication between the sales, marketing, and customer service departments to ensure alignment of objectives.
  • Provided support for senior sales personnel during presentations and client meetings.

Education

Some College (No Degree) - Bachelor of Commerce

SRI RAM COLLEGE OF ARTS & SCIENCE
Thiruvallur
05-2019

+12 - Commerce

Chellammal Vid Mat Hr Sec School
Thiruvallur
06-2016

Skills

  • Sales monitoring
  • Budget assistance
  • Customer relationship management (CRM)
  • Workload management
  • Schedule oversight
  • Customer engagement and greeting
  • Verbal communication
  • Organizational Skills

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Timeline

Assistant Manager

HDFC BANK LTD
07.2022 - Current

Sales Trainee

Piramal Capital & Housing Finance Ltd
02.2022 - 07.2022

Some College (No Degree) - Bachelor of Commerce

SRI RAM COLLEGE OF ARTS & SCIENCE

+12 - Commerce

Chellammal Vid Mat Hr Sec School
Deepak Kumar T