Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
1
1
year of professional experience
Work History
Senior Loan Officer
capri loans
Kalanwali
12.2022 - 02.2023
appraise the gold
evaluate the gold value
data handling
CCE
Deepali
Kalanwali
12.2021 - 12.2022
Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
Developed and maintained relationships with customers to ensure their satisfaction.
Investigated customer complaints and provided solutions within acceptable time frames.
Resolved billing issues and disputes through effective problem solving techniques.
Gathered customer feedback and reported it to management for further action.
Assisted customers with product selection based on individual needs.