DEEPALI BODAKE
Pune
Summary
Detail-oriented Banking Operations professional with 2 years of experience in managing daily banking tasks. Skilled in transaction processing, customer service, compliance, and improving operational efficiency. Good understanding of banking regulations and financial products. Proven ability to streamline workflows, reduce costs, and improve customer satisfaction. Strong team player with excellent communication and problem-solving skills, committed to maintaining high standards of service
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager ( Banking Operations)
Bajaj Auto Credit Limited
Pune
08.2023 - Current
- Disbursement cases vs. Mandate Registration.
- Coordinate with vendors and banks.
- Perform rejection reasons analysis.
- Once the Mandate Registration Status is received from the bank or vendor, update the system (Pennant).
- Ensure data reconciliation with system data.
- If a first-time mandate is rejected, resubmit it to the bank or vendor.
- Analyze processes to identify gaps.
- Hold daily team meetings to gather team members' feedback.
- Conduct a self-audit, and implement findings accordingly.
- Assign tasks to the team (DMA's).
- Prepare monthly provisions for vendor and bank billing purposes.
- Generate vendor-wise MIS for rejection analysis and data reconciliation.
- Process vendor invoices (DIGIO and TPSL).
- Published daily basis MIS to file.
- Assign data to the call center for curing.
- Skilled in using software tools such as Microsoft Excel, Outlook, Digio, Suma Soft Dashboard, Finnone, Pennant, Salesforce, and different banking portals for mandate registration.
- Managed IMPS transactions.
Associate
Bajaj Auto Finance
Pune
04.2023 - 07.2023
- Work with the Mandate Registration Team.
- Mandate Registration Under ADM/ACH Repayment Mode.
- ADM Acceptance and Rejection Working.
- Managing the ADM Tracker.
- Coordinate with vendors and banks.
- Managed quality checks (QC), mandated swapping, dispatched processes, and maintained the swapping tracker.
- Handled IMPS transactions.
- Facilitated timely updates to the Finnone system upon receipt of Mandate Registration status from the bank, ensuring accurate and efficient record-keeping.
- Proficient in the use of software tools, including Microsoft Excel, Outlook, Digio, Dashboard, Finnone, and Salesforce.
Junior Accountant
Narendra Enterprises
Pune
09.2022 - 03.2023
- Work with the Tally ERP system.
- Maintain inward and outward records.
- Generate and manage E-Way Bills.
- Prepare pro forma invoices.
- Create and manage quotations.
- Maintain weekly and monthly reports.
- Ensure timely follow-up on customer payments.
- Keep records in the petty cash book.
Education
Master of Business Administration - Finance
Dr. D. Y. Patil Vidyapeeth
Pune08-2026
Bachelor of Business Administration - Finance
Pratibha College of Commerce And Computer Studies
Pune01.2022
HSC - Commerce
Renuka Swaroop Junior College
Pune01.2019
Skills
- Teamwork
- Adaptability
- Banking operations
- Decision-making
- Problem-solving
- Communication
- Microsoft Office
- Project Management
- Customer-Bank relationship
- Reconciliation
Accomplishments
- Recognized with the Star of the Quarter Award for exceptional contributions and outstanding results - Bajaj Auto Credit Limited, Jan 2024
- Academic Ranker, Pratibha College Of Commerce And Computer Studies, Jan 2024
Languages
- English
- Hindi
- Marathi
Certification
- Presentations skills for Mangers
- Master in Microsoft Excel
- Communication skills for mangers
Projects
Project Title: Pennant System Testing in UAT & Pre-Production (UPIM Mandate, Emandate and NACH)
Role: Banking Operations Specialist
Description: Tested UPIM mandates, mandate registration, and Emandate processes to ensure smooth operation and compliance.
Timeline
Assistant Manager ( Banking Operations)
Bajaj Auto Credit Limited
08.2023 - Current
Associate
Bajaj Auto Finance
04.2023 - 07.2023
Junior Accountant
Narendra Enterprises
09.2022 - 03.2023
Master of Business Administration - Finance
Dr. D. Y. Patil Vidyapeeth
Bachelor of Business Administration - Finance
Pratibha College of Commerce And Computer Studies
HSC - Commerce
Renuka Swaroop Junior College
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