Deepali Garhia
Scrum Master, FinOps Practitioner
Bangalore
Summary
Experienced Scrum Master, FinOps Practitioner with 9 years in Information Technology. Proven expertise in meticulously planning, executing, and delivering enterprise software development and support projects, adhering to agile values and principles. Specialized in application development, tool support, cloud enablement, migration, and diverse business processes, encompassing risk analysis and mitigation. Background includes roles as a Cloud Support Engineer, Cloud Financial Management Specialist, and Test Engineer, with hands-on experience in AWS cloud services.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Scrum Master
Deloitte USI / India
10.2021 - Current
- Demonstrated expertise in multiple roles at Deloitte in Bengaluru, including Scrum Master, Cloud FinOps Practitioner, Project Management Office (PMO) and Quality Assurance (QA) positions.
Scrum Master
HCSC
02.2024 - Current
- Conduct daily scrums, retrospectives, sprint reviews and planning meetings to ensure active communication and optimal operations
- Monitor and track project progress and performance against project plans, reporting status to project stakeholders through structured communication
- Manage risks to delivery
- Establish and actively manage all project and key stakeholder expectations and relationships.
- Transform the Agile environment by coaching team members.
- Improve project transparency by maintaining and updating physical and digital Agile tools, including Jira and Confluence.
- Handle backlog grooming, manage user stories and prioritize tasks based on ROI and customer needs.
QA/PMO Role for State Street
Deloitte USI / India
- Focused on CRD in the Front Office, leading responsibilities such as recognizing top achievers for test case execution and contributing significantly to pricing models and P&L initiatives
- Played a key role in developing Jira dashboards
- Collaborated with the financial team for staffing and financial report preparations
- Revamped and executed test cases for the Front Office, enhancing overall test case quality.
FinOps Engineer for Invesco
Deloitte USI / India
- Developed dashboards and reports to analyze, monitor, report on Cloud Infra Team’s consumption of Cloud and related services to proactively identify opportunities for optimization
- Monitored cloud consumption at the account level to detect, investigate, manage anomalies alerts and unplanned spikes
- Worked with various stakeholders to help them understand their AWS spend and optimize it based on their unique architecture and desired business outcomes
- Analyze, report, and produce meaningful insights within cloud billing and usage tools, CMDB, and other asset inventories as applicable
- Worked with cloud service providers (AWS, GCP, Azure) to leverage cost management tools (CloudHealth, Spot by NetApp) and negotiated favorable pricing agreements
- Successfully streamlined cloud costs, collaborated cross-functionally for improved cost transparency
- Led budgeting and forecasting efforts, implementing cost-saving strategies resulting in significant savings
- Provided training and support to client teams on FinOps principles and best practices.
Project Manager/Scrum Master
Telio Labs / India
02.2021 - 05.2021
- Planned, executed, and delivered milestones for the Government Cloud Records Web Application within specified timelines
- Involved in end-to-end processes, including requirements gathering, analysis, scope definition, estimation, and release roadmaps
- Motivated and organized teams for enhanced efficiency
- Collaborated with stakeholders, negotiating deliveries and timelines to meet project goals
- Coordinated Scrum ceremonies, promptly addressed impediments, and monitored project execution
- Managed virtual resources effectively during the COVID-19 pandemic, ensuring uninterrupted project progress
- Conducted frequent meetings for status updates and handled escalations efficiently
- Produced and maintained project data/documents following industry standards
- Monitored and maintained production and staging environments, minimizing downtime
- Conducted interviews and facilitated hiring processes based on project requirements, contributing to team development.
Scrum Master and Project Manager
Smarter Biz / India
10.2019 - 09.2020
- Streamline project management, including budgeting, forecasting, documentation, and business flows
- Coordinate Scrum Ceremonies and devise detailed plans for medium to large-scale projects
- Collaborate with developers and testers, ensuring seamless processes and resolving blockers
- Foster collaboration with stakeholders, providing proactive team coaching for common goals
- Manage Uearn application requirements, offering feedback for enhanced customer satisfaction
- Oversee virtual resources for COVID-19 project execution, conducting regular status meetings
- Assess and handle impediments, risks, and unknowns within project protocols
- Efficiently manage resources, including training, to meet deliverables and deadlines
- Facilitate project audits, providing documentation to management
- Monitor and maintain production tools with minimal downtime and streamline hiring processes.
Scrum Master and Project Manager
Camfy Vision / India
05.2019 - 09.2019
- Lead and execute all Scrum Ceremonies for efficient planning and delivery, addressing impediments, risks, and blockages
- Document daily project and agile information on SharePoint for review and adherence
- Guide and educate team members and stakeholders on efficient planning and delivery
- Manage requirements and enhancements for FacEAI Pro and ANPR AI applications, offering feedback for customer satisfaction
- Generate daily reports and client presentations based on progress or plans
- Efficiently manage resources and their leads for project execution, performing Agile Maturity assessments and providing coaching for continuous improvement
- Monitor delivery systems and pipelines for efficient sprint execution.
Lead Project Engineer and Application Support
Wipro Limited / India
07.2012 - 12.2016
- Lead Project Engineer and L3 Application Support Engineer for Cisco
- Lead Scrum Ceremonies, addressing technical and customer concerns, and fostering team growth
- Ensure customer satisfaction through L3 and L4 support for major technical issues
- Review incidents for agility, addressing team's technical training needs
- Interview and hire resources as per project requirements, facilitating knowledge transfer
- Work as an L4 developer, resolving host management bugs using Perl, and assist L3 support engineers
- Work as an L3 Support Engineer, resolving incidents and ensuring customer satisfaction
- Generate and manage progress and bug reports using tools such as Jira, Remedy, Host Management, Alerts, and Services.
Project Engineer and Cloud Support for Nokia
Wipro Limited / India
- Lead Scrum Ceremonies, updating customer requirements and managing scripts for configuration changes
- Manage migration of applications to EE Cloud Service, enhancing existing EE Cloud and addressing impacted instances/customers
- Monitor and support cloud servers on RHEL5, RHEL6, and RHEL7, handling storage devices, LDAP, Mail Server, Postfix, LVM, and Jenkins
- Create FAQs and Help documents, maintaining SharePoint with server history, and testing various LCP tools.
Software Engineer and Application Support for Cisco
Wipro Limited / India
- Gather customer requirements, create user stories, and prioritize bug reports for release plans
- Implement functionality, enhancements, and bug fixes for the Hole Locator tool
- Maintain and update scripts based on requirements, create FAQs, Help videos, and manage Remedy tickets
- Provide and execute test cases, check logs for proper health and execution of dashboards, applications, and scripts.
Education
Master of Science (MS) -
BiTS - Business and Information Technology School Pilani
Bangalore, India 01.2012 - 04.2016
Bachelor of Computer Application - undefined
Hemavati Nandan Bahuguna Garhwal University
Dehradun, India 01.2009 - 04.2012
Finops Foundation
Skills
Agile Methodologiesundefined
Awards
- Feather in my Cap Awards
- Shining Star Award
- Thanks a Zillion Award
- Mesh Award
- Vibrant Heart Award
Timeline
Scrum Master
HCSC
02.2024 - Current
Scrum Master
Deloitte USI / India
10.2021 - Current
Project Manager/Scrum Master
Telio Labs / India
02.2021 - 05.2021
Scrum Master and Project Manager
Smarter Biz / India
10.2019 - 09.2020
Scrum Master and Project Manager
Camfy Vision / India
05.2019 - 09.2019
Lead Project Engineer and Application Support
Wipro Limited / India
07.2012 - 12.2016
Master of Science (MS) -
BiTS - Business and Information Technology School Pilani
01.2012 - 04.2016
Bachelor of Computer Application - undefined
Hemavati Nandan Bahuguna Garhwal University
01.2009 - 04.2012
QA/PMO Role for State Street
Deloitte USI / India
FinOps Engineer for Invesco
Deloitte USI / India
Project Engineer and Cloud Support for Nokia
Wipro Limited / India
Software Engineer and Application Support for Cisco
Wipro Limited / India
Finops Foundation
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