DEEPALI JAIN
Shalimar Bagh
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy With strong interpersonal skill and excellent communication skill . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Assistant
ALIX FOOTWEAR
NEW DELHI
11.2023 - Current
- Worked closely with other departments on Key projects.
- Maintained communication with customer service and dispatch to coordinate deliveries.
- Scheduled appointments, meetings and interviews for employees and clients.
- Helped senior staff carry out daily facility operations, set schedules and meet customer requirements.
- Assisted management in making important decisions by collecting, organizing and modeling data.
Personal Banker and Operation
HDFC BANK
New Delhi
04.2022 - 10.2024
- Answered customer questions and explained available services
- Processed customer requests and updating customer personal information in database
- Utilized customer relationship management software to provide accurate and complete customer service
- Updated account information to maintain customer records.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
General Management
Alix Footwear
New Delhi
04.2023 - 06.2023
- Prioritized organizational goals and core values in acting on decisions benefitting company while achieving high rate of customer satisfaction
- Pursued timely interactions with existing clients to gauge satisfaction, resolve objections and secure contract renewals.
- Supervised employees through planning, assignments and direction.
HR Intern
BZ CONSULTANCY
NEW DELHI
04.2023 - 06.2023
- Developed strong written and verbal communication skills
- Maintained relationships with personnel using strong collaboration and teamwork skills
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Education
MBA: Marketing And Human Resource -
Delhi School Of Business (VIPS)
New Delhi03.2023
CBSE Senior Secondary: Commerce -
Goodley Public School
New Delhi03.2018
High School Diploma -
Goodley Public School
New Delhi03.2018
BBA: Marketing -
Bharati Vidyapeeth University
New DelhiSkills
- Detail-oriented
- Strong organizational skills
- Ability to handle multiple projects simultaneously
- Strong interpersonal skills
- Excellent communication skills
- Data management
- Customer relationship management
- Written and verbal communication skills
- Collaboration and teamwork
- Time management
- Teamwork
- Successful event management
- Drama society management
- Ms Excel
Certification
Ms.Excel (DELHI UNIVERSITY)
Hobbies and Interests
- Reading
- Travelling
- Exploring
- Engaging in new activity
- People interaction
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- 1st position placement training
- vice president daivya social club
- member drama club
Timeline
Operations Assistant
ALIX FOOTWEAR
11.2023 - Current
General Management
Alix Footwear
04.2023 - 06.2023
HR Intern
BZ CONSULTANCY
04.2023 - 06.2023
Personal Banker and Operation
HDFC BANK
04.2022 - 10.2024
MBA: Marketing And Human Resource -
Delhi School Of Business (VIPS)
CBSE Senior Secondary: Commerce -
Goodley Public School
High School Diploma -
Goodley Public School
BBA: Marketing -
Bharati Vidyapeeth University
Ms.Excel (DELHI UNIVERSITY)
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