Deepali Sagar Verma
korba
Summary
Network Engineer with 4.5 years of experience in designing and managing network infrastructures. Expertise in network architecture, protocols, and cloud services management. Proven track record of optimizing global data center operations and enhancing client satisfaction through effective problem-solving and communication skills. Committed to continuous professional development and staying updated on emerging technologies.
Overview
9
9
years of professional experience
Work History
Network Consultant
Genpact India Pvt. Ltd
Hyderabad
03.2024 - Current
- Monitor network performance, troubleshoot connectivity issues, and resolve outages to minimize downtime.
- Implement network security best practices, including VLANs, VPNs, access controls, and firewall rules.
- Handle static routing and dynamic routing (EIGRP, OSPF, BGP) troubleshooting.
- Create change requests and network incidents for the requests.
- Correspond via email and update teams regarding the work.
- Calling the internal ISP for further investigation on current issues.
- Provided technical support and guidance to clients and internal teams on network usage and best practices.
Senior Associate Engineer
Tata Consultancy Services
Thane
02.2019 - 10.2019
- Identified and diagnosed exact network faults during rehabilitation (rehab) activities to ensure accurate and timely resolution.
- Created and maintained standardized work plan templates to streamline network rehabilitation processes.
- Logged, tracked, and managed incidents related to copper network faults, ensuring proper follow-up and closure.
- Developed operationally efficient and cost-effective solutions for customers using various network analysis and diagnostic tools.
- Coordinated with field technicians by receiving and placing calls to provide technical guidance, and gather information required for rehab work.
Transaction Processing Associate
Accenture (Under Toppersedge.com)
mumbai
04.2017 - 01.2019
- Validated and processed client payment invoices to ensure accuracy and compliance with contractual terms.
- Created, updated, and managed purchase orders in alignment with client and internal requirements.
- Handled client communications and calls as required to resolve queries and provide status updates.
- Performed quality checks on team deliverables to maintain accuracy and service standards.
- Managed shared mailboxes, ensuring timely responses and proper routing of requests.
- Resolved team queries by providing guidance and clarification on processes and tasks.
- Managed multiple workstreams simultaneously, and supported the team with reporting and data preparation.
- Created and modified network design and updated in geospatial system (Spatial Net).
- Tracing and end to end connectivity check of active customers and resolved the issue in GIS system.
- Applied strong logic to identify the correct path.
- Updated physical network attributes and aligned it with logical inventory for end to end topology view.
- Updated the as-build documents for project reconciliation.
Data Analyst
Omniglobe International
11.2016 - 01.2017
- Performed technical validation of port requests for customers' toll-free numbers.
- Performed quality checks on team deliverables to maintain accuracy and service standards.
Education
B.E. - Electronic Engineering
RGPV
Jabalpur04-2016
12TH - Mathematical Sciences
MP BOARD
Jabalpur01.2012
10TH - Mathematical Sciences
MP BOARD
Jabalpur01.2010
Skills
- Routing protocols( OSPF, BGP, EIGRP)
- Switching(VLAN, DTP, STP, VTP)
- Monitoring and Troubleshooting
- EtherChannel, HSRP
- DHCP, DNS, MPLS, VPN
- Cloud services by AWS
- VMware
- Mailbox Management
- MS Excel, MS Word, MS Power point
- Business Calls and Chat
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Languages
- Hindi
- English
Personal Information
- Name: Deepali Sagar Verma
- DOB: 19/12/1995
- Husband's Name: Sagar Kumar Verma
- Address: Korba Chhattisgarh 495454
Timeline
Network Consultant
Genpact India Pvt. Ltd
03.2024 - Current
Senior Associate Engineer
Tata Consultancy Services
02.2019 - 10.2019
Transaction Processing Associate
Accenture (Under Toppersedge.com)
04.2017 - 01.2019
Data Analyst
Omniglobe International
11.2016 - 01.2017
B.E. - Electronic Engineering
RGPV
12TH - Mathematical Sciences
MP BOARD
10TH - Mathematical Sciences
MP BOARD