Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DEEPAN GOYAL

Gurugram

Summary

With 15+ years of experience as a software professional, my objective is to deliver high-quality products and services to customers within agreed-upon timelines. Going the extra mile brings me joy and pride, as it consistently improves user experience, resulting in increased ROI and customer acquisition. I have a strong command of agile processes and extensive experience in scrum environments. Managing large projects with cross-functional and geographically diverse teams is second nature to me. I excel in facilitating scrum ceremonies and PI planning sessions. I am skilled in stakeholder communications, delivering key performance indicators to senior leadership, and creating comprehensive project plans, resource plans, release plans, and program boards. I have collaborated with individuals from the US and Europe, familiar with their unique working styles.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Software Engineer - Agile practitioner

R1 RCM
03.2024 - 09.2024
  • Managed initiatives for Dev-Ops team to migrate pipelines from Jenkins to GitHub Workflows
  • Managed initiatives on change processes for code deployment for Release Team for both UI and Backend Services
  • Lead initiative of creating DORA Metrics on Power BI for India Engineering Sprint teams using Data from GitHub workflows and Jira
  • Managed the initiatives on migrating reports from Tableau to Power BI to reduce reporting costs.

Sr. Technical Programme Manager

One97 - Paytm
04.2023 - 02.2024
  • Managing their multiple charters including Risk & Fraud and Merchant Platform
  • Setting up processes across the charter including team working agreements
  • Ensuring vulnerabilities reported by appsec team are resolved well within the SLAs
  • Budget and resource allocation
  • Creating Project Plans, Resource(Capacity) Plans, Release Plan, Sprint Sequencing Sheet
  • Migrated google spreadsheets to Jira for efficient tracking and better visibility of progress to business teams
  • Managing stakeholder communication and tracking and sharing various KPI metrics to showcase the latest picture of the project and predict timelines and deviations, if any
  • Removing internal and external impediments for multiple scrum teams
  • Raising Risk/Dependencies with various dependent teams in a timely manner in order for teams to get unblocked without disturbing the project timelines
  • Looking at ways to evolve the process to enable the team to drive towards more productive and efficient ways of working.

Senior Scrum Master

Cvent India Private Limited
12.2020 - 03.2023
  • Managing multi-quarter/year large projects involving multiple cross-functional teams across different geographies/time zones
  • Creating Project Plans, Resource(Capacity) Plans, Program Board, Release Plan, Sprint Sequencing Sheet
  • Facilitating PI plannings every quarter and various other associated ceremonies
  • Additionally, facilitating all the scrum ceremonies for multiple teams
  • Managing stakeholder communication and tracking and sharing various KPI metrics to showcase the latest picture of the project and predict timelines and deviations, if any
  • Removing internal and external impediments for multiple scrum teams
  • Raising Risk/Dependencies with various dependent teams in a timely manner in order for teams to get unblocked without disturbing the project timelines
  • Looking at ways to evolve the process to enable the team to drive towards more productive and efficient ways of working.

Quality and Release Manager

Cvent India Private Limited
10.2018 - 11.2020
  • Leading SDET teams and assist in achieving Shift Quality Left, Continuous Testing, and Non-Functional Testing
  • Spearheaded ownership and played a key role in the development and implementation of Product Quality Metrics, driving improved product quality and team performance
  • Implement Full Stack Testing Maturity Levels and assist in improving the Product Quality and team's efficiency
  • Actively serving as Product Owner for SDET teams, collaborating with cross-functional teams and sharing requirements for test tools and frameworks to enhance testing efficiencies and accelerate product delivery
  • Define team yearly goals, aligning them with the company's goals and priorities, and closely monitor the team's progress on a quarterly basis to ensure alignment, driving improved productivity, and meeting or exceeding expectations
  • Conduct hiring in collaboration with Tech recruiters and conduct annual performance reviews and appraisals.

Senior Lead QA

Cvent India Pvt Ltd
11.2013 - 09.2018
  • Skilled in BDD framework with Cucumber, TestNG, Java, Selenium WebDriver
  • Extensive experience in manual and automation testing of UI and API's
  • Steered teams to imbibe the Agile mindset and helped team's members get onboard the Agile journey
  • Mentor team to leverage our framework for creating test scripts
  • Provide support to sprint team on their queries related to framework, infra or scripting
  • Working knowledge of RestAssured with Java
  • Reviewing the Automation Test Cases of Teams in Respect of Coverage and Quality
  • Drive daily-stand-ups
  • Connecting and Collaborating With Sprint Teams
  • Task Distribution, Sprint Planning and mentoring teammates
  • Run sprint-retros
  • Create Physical boards - information radiator board (with stickies)
  • Plan deliverables (JIRA/Sprint) along with the team
  • Organize the Sprint, get re-estimates done
  • Send out weekly Status emails to internal sprint team on automation updates
  • During retros listen for 'cause' behind the words; by asking probing questions
  • Continuously strive to improve self and team
  • Handhold team on Scrum way of doing
  • Raise/Flag issues to feature development team and work aggressively within the team/org to mitigate this.

Software Engineer (SDET)

Safenet-inc
01.2012 - 10.2013
  • Developed and supported the automation test framework
  • Reviewed code for reaching code standard
  • Estimated the testing effort for user stories
  • Worked on Test scenarios for Functionality and Regression Testing
  • Provided day-to-day operational support for existing automation tests, framework usage to sprint team across offices
  • Reviewed Business requirements, Functional Requirements documents and prepared Test Plans
  • Test scripts developing
  • Participated in meetings, communicated with QA Leads, Programmers, Business Analysts, Project Managers during all stages of SDLC
  • Run queries in the database and verified the results match the expectations.

Technical Associate

Tech Mahindra
11.2009 - 12.2011
  • Developing new software programs and applications, as well as modifying existing system software
  • Troubleshooting and debugging installed programs and applications
  • Establishing and documenting software and hardware requirements
  • Working closely with other IT staff to coordinate software development and system changes
  • Developing and maintaining databases
  • Investigating and resolving reported issues
  • Writing and maintaining technical documentation for applications
  • Creating and deploying patches and updates.

Education

B.Tech/B.E. - Computers -

Poornima College of Engineering, Jaipur
01.2008

Skills

    Agile Project Management

    Scrum Master

    Mentoring

    Training & Development

    Executive Communication

    Stakeholder Management

    Facilitation

    Strategic Project Planning

Certification

  • PMI - Project Management Professional (PMP)
  • SAFe Agilist Certification
  • PROFESSIONAL SCRUM MASTER I

Timeline

Lead Software Engineer - Agile practitioner

R1 RCM
03.2024 - 09.2024

Sr. Technical Programme Manager

One97 - Paytm
04.2023 - 02.2024

Senior Scrum Master

Cvent India Private Limited
12.2020 - 03.2023

Quality and Release Manager

Cvent India Private Limited
10.2018 - 11.2020

Senior Lead QA

Cvent India Pvt Ltd
11.2013 - 09.2018

Software Engineer (SDET)

Safenet-inc
01.2012 - 10.2013

Technical Associate

Tech Mahindra
11.2009 - 12.2011

B.Tech/B.E. - Computers -

Poornima College of Engineering, Jaipur
DEEPAN GOYAL