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Hi, I’m
DEEPANJAL MITRA
Project Manager
Bengaluru
Facts do not exist, only interpretations.
Friedrich Nietzsche
Summary
Results-driven Project Manager with 2+ years in the gaming industry, specializing in multiplayer game development using Agile methodologies. Certified Scrum Master with expertise in strategic planning, stakeholder management, vendor onboarding & management, and resource optimization. Skilled in payment system integration, reducing project delivery time by 25%. Adept at leading cross-functional teams, optimizing velocity, performing manual testing, writing technical documentation, and analyzing BE/FE logs to enhance system performance and stability.
Overview
2026
years of professional experience
5
Certificates
3
Languages
Work History
Fabzen Technologies Private LimitedBengaluru, Karnataka
Project Manager
4 2022 - Current
Job overview
- Successfully delivered 7+ multiplayer gaming projects, including Ludo Empire, Callbreak Empire, Skill Patti Empire, and Aviator Empire, contributing to ₹50 crore revenue growth.
- Led cross-functional teams of 10+ developers, designers, and QA engineers, improving team efficiency by 30%.
- Implemented and optimized Scrum & Kanban methodologies, reducing project delivery cycles by 40% and enhancing product quality.
- Conducted manual testing for game functionalities, ensuring bug-free releases and improved user experience.
- Analyzed software application logs (BE & FE) to identify bugs, diagnose performance issues, and enhance system stability.
- Spearheaded vendor onboarding and management, ensuring seamless integration of third-party services, negotiating contracts, and optimizing vendor relationships.
- Established transparent stakeholder communication channels, ensuring 100% project visibility through milestone tracking & weekly reports.
- Optimized payment system integrations, increasing user acquisition & engagement rates.
- Designed and executed cost-effective resource allocation strategies, boosting team productivity while cutting costs by 10%.
- Produced and maintained technical documentation detailing system integrations, game features, and technical processes to streamline development and future enhancements.
Fabzen Technologies Private LimitedBengaluru, Karnataka
Customer Support Team Lead
02.2022 - 03.2022
Job overview
- Developed and led training programs for new hires, enhancing service quality by 20%.
- Implemented a performance analysis system, reducing customer wait times and increasing satisfaction scores.
- Established quality assurance protocols, ensuring 100% compliance with service policies.
Fabzen Technologies Private LimitedBengaluru, Karnataka
Customer Support Executive
12.2021 - 01.2022
Job overview
- Managed customer support operations, maintaining a high satisfaction rate of 25%.
- Optimized support workflows, accelerating issue resolution time.
- Effectively handled complex escalations, improving retention rates.
Education
Symbiosis Center For Distance LearningPune, Maharashtra, India
Post Graduation Diploma from IT Management
08.2020 - 2022.07
Center For Development of Advance Computing C-DACBengaluru, Karnataka, India
Diploma from Internet of Things (IOT)
08.2019 - 2020.02
Oriental College of TechnologiesBhopal, Madhya Pradesh, India
Bachelor of Engineering from Electronics And Communications Engineering
08.2015 - 2019.06
Skills
Project Management Tools: Atlassian Jira, Trello, Confluence, PMI Infinity
Certification
Certified Scrum Master - https://drive.google.com/file/d/1JGTd7qnPhFn-cCJWIJkVIUqgz0oq6NGs/view?usp=drivesdk
Interests
Cooking
Availability
See my work availability
Not Available
Available
monday
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wednesday
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friday
saturday
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morning
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evening
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Timeline
Data Landscape of GenAI for Project Managers - https://www.credly.com/users/deepanjal-mitra.0074cf9b
01-2025
Talking to AI_ Prompt Engineering for Project Managers - https://www.credly.com/badges/99b41827-f6dc-4e96-8fb3-2e62a68f48d8/public_url
01-2025
Business Acumen for Project Managers - https://www.linkedin.com/learning/certificates/3e0484db849793f4042ce3961ba632123a95a91c1b84f774ef0c0bd33fb570eb?trk=share_certificate
11-2024
Generative AI Overview for Project Managers - https://www.credly.com/users/deepanjal-mitra.0074cf9b
11-2024
Customer Support Team Lead
Fabzen Technologies Private Limited
02.2022 - 03.2022
Customer Support Executive
Fabzen Technologies Private Limited
12.2021 - 01.2022
Symbiosis Center For Distance Learning
Post Graduation Diploma from IT Management
08.2020 - 2022.07
Center For Development of Advance Computing C-DAC
Diploma from Internet of Things (IOT)
08.2019 - 2020.02
Oriental College of Technologies
Bachelor of Engineering from Electronics And Communications Engineering
08.2015 - 2019.06
Project Manager
Fabzen Technologies Private Limited
4 2022 - Current
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
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