DEEPANJALI
Hn. 445, K Block, Street - 12, Mahipalpur, New Delhi
Summary
Dedicated customer service professional with a proven ability to assist clients and resolve issues efficiently. Skilled in time management and team collaboration, aiming to contribute to a customer-focused environment and drive satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Support Executive
TECH FI
Gurugram, Haryana
2025.02 - 2026.04
- Resolved customer inquiries and issues to ensure satisfaction and retention.
- Managed data entry using customer relationship management software to maintain accurate customer records.
- Provided product information and recommendations to customers.
- Processed orders and returns to enhance customer experience and streamline operations.
Education
Intermediate -
Horil Rao Inter College
Jaunpur, UP2024-03
Matriculate -
S R D P INTER COLLEGE
JAUNPUR, UP2022-03
Bachelor of Science -
Allahabad State University
Prayagraj, UP2026-04
Skills
- Customer service
- Effective communication
- Problem solving
- Data entry
- Time management
- Team collaboration
- Complaint resolution
Languages
English
Intermediate (B1)
B1
Hindi
Native
Native
Timeline
Customer Support Executive
TECH FI
2025.02 - 2026.04
Intermediate -
Horil Rao Inter College
Matriculate -
S R D P INTER COLLEGE
Bachelor of Science -
Allahabad State University