Deepanjali Sachdeva
Surrey
Summary
A hardworking and passionate job seeker with strong organizational skills, eager to secure an Admission Advisor's position to help the team achieve company goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
ECEA
Neighborhood House
01.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- I worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education Counselor and Office Admin Assistant
Elaar Immigration Consulting
10.2021 - 07.2023
- Strengthened communication by organizing informative meetings and addressing the concerns of parents and students.
- Counseling students on career options and guiding job search skill development.
- Established a supportive environment for all students by fostering open communication lines between faculty members, parents, and University Admission counsellors.
- Answered phones, called prospects, and handled initial email contacts for applicants to different programs.
- Helped with the entire admissions process. Including applications, referrals, SOP, interview process, orientation program, and implementation of admissions policies, applications were considered and members were selected.
- Organized tours of the college or university for potential clients and families to highlight the features and benefits of membership.
- Assisted applicants in understanding financial aid options, leading to increased accessibility for a diverse range of students.
- Performed filing, billing, and routing messages to appropriate people for the office.
- Created and updated records and files to maintain document compliance.
- Supported the Office Manager with various tasks, such as preparing reports or presentations for executive-level meetings.
- Reported to senior management on organizational performance and progress toward goals.
ECEA and Office Admin Assisstant
SLC Learning Centers
03.2022 - 12.2022
- I worked as an ECEA with in the classrooms for Childcare and After School Care.
- Self-motivated, with a strong sense of personal responsibility.
- Catering to all assigned tasks and also assisting the manager with inquiries and helping her with other services needed within the facility in a given day.
- Worked well in a team setting, providing support and guidance.
- Also worked in the office overseeing the admissions
- I also oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created and updated records and files to maintain document compliance.
Administrative Assistant
Leading Preschool Chain In Lower Mainland
08.2021 - 12.2021
- Answering incoming phone calls and email inquiries, and responding with accurate information, re-directing inquiries to other administrative staff as needed
- Greet incoming office guests, assist them with their questions, and direct them to the appropriate administrative staff member
- Provide customer care, following through on tasks generated by staff and customer interactions, with a problem-solving attitude
- Contact families with regards to available spaces or missing registration information and assist in processing incoming registrations and withdrawals
- Liaise with families and teachers to arrange classroom tours
- Track updated student information and relay changes to schools
- Keep communication notes on the registration system to ensure other staff can address questions and that data is well organized and maintained
- Working knowledge of the online store, as well as Childcare Benefits applications
- Work with existing database software and systems with a high level of accuracy and attention to detail
- Process incoming and outgoing mail and courier items
- Perform general clerical duties, including photocopying, faxing, document scanning, filing, etc
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assist in payment processing and debt collection, ensuring systems are up-to-date and working effectively and that follow-up is done promptly
- Other duties as assigned to assist in the daily operations of the administration office, particularly for larger tasks/projects.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Screen visitors and issue badges to maintain safety and security.
- Aided human resources in recruiting efforts by screening resumes, scheduling interviews, and gathering feedback from hiring managers.
ECEA
After-School Program
03.2021 - 06.2021
- Work as a team to provide a caring, safe, and nurturing environment and age-appropriate program for children 5-10 years of age
- Adapting the 'learn through play' philosophy and provide a variety of programming to meet the individual needs of each child
- Discuss the program's daily events with family members at drop-off and pick-up times
- Provide a daily balance of active/quiet, indoor/outdoor, and individual/group activities and setting up daily routines to take advantage of embedded learning opportunities
- Organize space, equipment, and materials prior to activities
- Provide experiences that promote children's understanding of their own and other cultures and value system
- Plan and carry out activities that promote problem-solving play
- Represent and document children's activities-display of children's drawings and printing, portfolios
- Participate in short- and long-term planning and the annual program review
- Seek out opportunities to recognize and celebrate new developmental achievements
- Encourage and assist each child in carrying out daily routines
- Observe how children use the materials and interact with each other and adults
- Set reasonable behavior expectations
- Provide positive guidelines such as re-directing, positive language, and reinforcement
- Addressing problem behavior without labeling the child.
Education Assistant
Thompson Rivers University
01.2021 - 05.2021
- Prepared instructional materials for group and one-on-one use to comply with established curriculum
- Supported student learning objectives through personalized and small group assistance
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues
- Tutored struggling students individually and in small groups to reinforce learning concepts
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation
- Improved student interaction through consistent hard work and dedication to language clubs and assignments
- Identified issues, analyzed information and provided solutions to problems
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
Sales Associate
Save On Foods
09.2019 - 02.2021
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Processed product returns and assisted customers with other selections
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Prepared large cash deposits with zero discrepancies
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Served customers in a friendly, efficient manner following outlined steps of service.
Elementary School Education Coordinator and Head of Department
Ramjas School
04.1992 - 08.2019
- Leveraged knowledge of budget and educational designs to facilitate development of cost-effective educational programs
- Conducted conferences with parents and students to review progress, adjust academic plans and renew enrollments
- Coordinated regular meetings to review academic and extra curricular programs and services and enroll students
- Planned, formulated, and assessed goals, policies and activities designed to implement educational objectives and performance standards
- Developed community education programming events and other activities designed to increase and improve educational outcomes
- Assisted with marketing, advertising, PR and student and faculty outreach efforts to drive elementary education program growth
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
- Assisted with development of improved seminars and training materials.
Education
Bachelor of Education - Education
CCS University - Meerut, Uttar Pradesh
Bachelor of Commerce - Business Education
Delhi University
Master of Education -
Thompson Rivers University
04.2021
Skills
- Strong team-building skills
- Meticulous worker
- Attentive to detail and quality
- Excellent verbal and written communication skills
- Organized, responsible, efficient, and flexible
- Ability to work well under pressure
- Self-motivated, multi-skilled
- Ability to complete a high volume of work independently, manage multiple priorities, and meet deadlines
- Ability to handle confidential/sensitive material with discretion
- Ability to exercise mature judgment and initiative, prioritize active listening, be open to feedback, and be adaptive to learn and focus on interpersonal skills
- Ability to organize, train, and direct the work of employees
- Good knowledge of internet browsers (eg, Google, Explorer, Chrome, Safari)
- Administrative Experience
- Presentation Skills
- Team management
Certification
- ECEA, 04/01/21, Present
- Emergency First Aid and CPR, 02/01/21, Present
Languages
English - Fluent
Timeline
ECEA
Neighborhood House
01.2023 - 01.2024
ECEA and Office Admin Assisstant
SLC Learning Centers
03.2022 - 12.2022
Education Counselor and Office Admin Assistant
Elaar Immigration Consulting
10.2021 - 07.2023
Administrative Assistant
Leading Preschool Chain In Lower Mainland
08.2021 - 12.2021
ECEA
After-School Program
03.2021 - 06.2021
Education Assistant
Thompson Rivers University
01.2021 - 05.2021
Sales Associate
Save On Foods
09.2019 - 02.2021
Elementary School Education Coordinator and Head of Department
Ramjas School
04.1992 - 08.2019
Bachelor of Education - Education
CCS University - Meerut, Uttar Pradesh
Bachelor of Commerce - Business Education
Delhi University
Master of Education -
Thompson Rivers University
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