DEEPANJAN DASGUPTA
MARKETING LEAD ANALYST & BUISNESS DEV
Bangalore,KARNATAKA
Summary
An overall experience of 3.2 + years and expertise in sales, research, marketing, businessdevelopment, account management, Inside Sales, B2B Sales in domestic markets and international markets, revenue generation and strategic planning, Account management , lead generation , market research analyss & planning , SAP solutions , SAAS & key account My main goal is to build meaningful relationships with the customers based on honesty and the value I add to their business. I help the customers achieve their business goals. Building demand for SAP and helping enterprises become efficient by simplifying business processes .
Overview
3
3
years of professional experience
3
3
Years of Post Graduation
3
3
Languages
Work History
Marketing Lead Analyst & Development
SAP LABS
Bangalore
09.2022 - Current
- Proven ability to learn quickly and adapt to new situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Understand the business scenario of enterprise accounts & identify operational/business issues in various lines of business.
- Prospecting for various marketing campaigns to generate new leads.
- Identify new business opportunities for SAP enterprise application software SAP solutions.
- Present in detail SAP solution offerings and value preposition to the customers and prospects.
- Identify key pain areas or future IT projects of customers/prospects.
- Record all prospects interaction in the CRM tool.
- Support sales to generate and grow revenue and profits.
- Work with technical & industry experts to analyze & understand the customer requirements and map suitable applications
- Lead projects and analyzed data to identify opportunities for improvement.
- Presented business leaders with ROI estimations to drive project planning.
- Developed diagrams to describe and lay out logical operational steps.
- Planned computer systems using information engineering and structured analysis.
- Trained new employees on customer service, money handling and organizing strategies.
- Generated advertising brochure for vendor use.
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers. Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
- Informed customers of promotions to increase sales productivity and volume.
- Met existing customers to review current services and expand sales opportunities.
- Maintained current knowledge of evolving changes in marketplace.
- Quoted prices, credit terms and other bid specifications.
Inside Sales Specialist & Subject Matter Expert
Vyapar App Private Limited
Bangalore
04.2022 - 09.2022
- Demonstrated products and specific features at customer locations and special events.
- Handled escalated customer calls and guide assist the agents to take calls and use customer service tools.
- Attended monthly sales meetings and quarterly sales trainings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Assisted Team Leader in developing coaching plans Partner with quality assurance to coach and develop team members
- Closed over 30 daily sales after contacting potential customers to educate them on product
- Designed survey method to evaluate inside sales team.
- Exceeded sales goals, increased revenue and facilitated sales.
- Hired new employees and suggested existing ones for promotions.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Helped the team in sales and in product matter also
- Created a safe environment by conducting daily audits, weekly audits, and monthly audits for the team.
- Created a discussion rounds for the team for the product related issues
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Contributed to event marketing, sales and brand promotion.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Recorded accurate and efficient records in customer database.
- Quoted prices, credit terms and other bid specifications.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
Technical Sales Consultant
CHOUBEY CYBER MART ( CCM)
Kolkata
04.2020 - 03.2022
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Resolved average customer issues per month through active communication and dedicated research skills.
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Working into b2b sales with high profile clients
- Drove team revenue totals by bringing in top sales numbers.
- Scheduled, updated and maintained product preparations and customer promotions.
- Completed daily outbound calls, up to 5 hours per day.
- Communicated well with broad range of professionals to promote products of company
- Worked with internal departments to research and resolve customer issues in a timely manner.
- Collaborated with customers and asked questions to assess needs and budgets.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Prepared reports for sales and customers validating orders and pallet transactions.
- Validated account stock balances with customers, resolving discrepancies via Portfolio Plus training and coordination with Customer Transaction and Stock Management.
- Managed team performance and responsible for the overall development and performance of the team• Responsible for managing people metrics within the team.
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
POST GRADUATION - Electrical Engineering
Modern Institute of Engineering & Technology
Kolkata 04.2017 - 05.2020
Skills
Lead generation
Industry , Tools , Regions
Industry - IT Operations ,IT-Hardware & Networking ,Information Design & Technology,Marketing ,Project Management ,Sales
Tools - LinkedIn Sales Navigator , Outreach , Zoho , Zoom Info
Regions -: North America , Canada , Europe , Middle east Markets
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Marketing Lead Analyst & Development
SAP LABS
09.2022 - Current
Inside Sales Specialist & Subject Matter Expert
Vyapar App Private Limited
04.2022 - 09.2022
Technical Sales Consultant
CHOUBEY CYBER MART ( CCM)
04.2020 - 03.2022
DIPLOMA GRADUATION - Electrical Engineering
Modern Institute of Engineering & Technology
04.2017 - 05.2020
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