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Deepanshu Pal
Gurgaon
Summary
Senior Executive | Regulatory Compliance & Licensing Dedicated to streamlining compliance workflows and ensuring 100% licensing accuracy. I combine technical expertise in SQL/Data Visualization with a leadership focus on quality auditing and team training to deliver consistent, audit-ready results in high-pressure environments
Overview
10
10
years of professional experience
Work History
Sr. Executive | Regulatory Compliance & Licensing
Rhoads India
Gurgaon
03.2023 - Current
- Managed high-level DOI amendments, SOS filings, and Annual Reports to ensure seamless regulatory standing.
- Directed complex DRLP affiliations and official name changes, maintaining precision across state and department records.
- Audited internal records against NIPR and Sircon databases to resolve hidden discrepancies and ensure 100% data integrity.
- Bridged the gap between internal operations and regulatory requirements, providing the transparency needed for executive decision-making.
Subject Matter Expert(SME)
Policybazaar.com
Gurgaon
05.2022 - 03.2023
- Analyzed individual performance to create customized training plans.
- Coached and trained team members to address resource and time constraints.
- Recognized strengths of team members and created development plans to enhance skills.
- Monitored team performance and reported metrics to identify areas for improvement.
- Presented opportunities to the team and encouraged them to be actively involved in company programs.
Service Consultant
Policybazaar.com
Gurgaon
05.2019 - 04.2022
- Conducted quality audits to monitor productivity, quality, and customer satisfaction scores
- Trained new executives on processes and products to enhance onboarding effectiveness
- Assisted IT team in developing streamlined processes to improve operational efficiency
Consultant
Policybazaar.com
Gurgaon
05.2018 - 04.2019
- Reviewed client documents for accuracy of insurance policies, ensuring proper coverage and compliance.
- Modified policy details based on client documents.
- Provided policyholders with high-quality support, enhancing satisfaction and trust.
- Conducted quality checks on cars via video inspection to ensure compliance and safety standards.
Associate
Policybazaar.com
Gurgaon
08.2016 - 04.2018
- Managed relationships between customers and insurance companies, including Tata Aig, L&T, HDFC ERGO, to ensure customer satisfaction.
- Resolved policyholder concerns promptly and professionally, enhancing customer experience.
- Provided accurate and complete information using appropriate methods and tools to support policyholder needs.
Sales Associate
Policybazaar.com
Gurgaon
03.2016 - 07.2016
Education
B.SC. - Physical Science
ARSD College/Delhi University
Delhi, India01-2016
Intermediate - Non Medical
Govt Sr Sec School
Gurgaon, India01-2011
10th -
Govt Boys High School
Gurgaon, India01-2009
Skills
- Microsoft Excel
- Sql
- Performance analysis
- Team training
- Quality auditing
- Data visualization
- Regulatory compliance
Languages
- Hindi
- Punjabi
- English
Hobbies and Interests
- Learning New Skills
- Reading Books
- Watching movies
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Timeline
Sr. Executive | Regulatory Compliance & Licensing
Rhoads India
03.2023 - Current
Subject Matter Expert(SME)
Policybazaar.com
05.2022 - 03.2023
Service Consultant
Policybazaar.com
05.2019 - 04.2022
Consultant
Policybazaar.com
05.2018 - 04.2019
Associate
Policybazaar.com
08.2016 - 04.2018
Sales Associate
Policybazaar.com
03.2016 - 07.2016
B.SC. - Physical Science
ARSD College/Delhi University
Intermediate - Non Medical
Govt Sr Sec School
10th -
Govt Boys High School