Deepasree TK
Head Of Delivery
Trivandrum,KL
Summary
Head of Delivery – Cloud & DevOps Operations
A results‑driven Delivery Leader with 12+ years of experience in driving enterprise cloud migration, DevOps transformation, and operational excellence. Proven expertise in container orchestration (Docker, Kubernetes with ArgoCD), CI/CD automation, and cloud infrastructure management, complemented by hands‑on Site Reliability Engineering and Linux Administration foundations. Skilled in shaping delivery strategy, ensuring system reliability, scalability, and security, while embedding automation and observability across platforms. Adept at partnering with sales teams on client proposals, Statements of Work, and architecture blueprints to design modern migration platforms. Recognized for fostering high‑performance teams, mentoring engineers, and aligning technical delivery with business outcomes.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Head of Delivery
Ecloudcontrol
11.2025 - 02.2026
- Leadership & Governance: Headed the Delivery function, overseeing cross‑functional DevOps teams and managing complex, multi‑product line projects to ensure seamless delivery, operational stability, and continuous improvement.Strategic Oversight: Directed end‑to‑end technical operations including cloud infrastructure management, CI/CD automation, security, observability, and 24/7 production support, aligning delivery outcomes with business objectives.
Platform Modernization: Championed adoption of Cloud Orbit (AppZ), the in‑house automation platform, to streamline Kubernetes cluster creation, pipeline orchestration, and enable zero‑touch deployments across environments.
Cloud Transformation: Led enterprise migration to Akamai Cloud in collaboration with Akamai Cloud and Maxima Consultancy, achieving high availability, scalability, and cost efficiency.
Observability Initiatives: Spearheaded company‑wide monitoring and alerting strategy by implementing centralized observabilitysolutions (Prometheus, Grafana, Datadog), enabling proactive detection and resolution of issues.
Infrastructure as Code: Established and enforced Infrastructure as Code practices (Terraform, GitLab CI) to ensure consistent, reproducible, and compliant environment provisioning.
Security & Compliance: Embedded DevSecOps best practices including RBAC, secrets management, and automated vulnerability scanning, strengthening compliance and organizational security posture.
Team Development: Mentored and guided engineers on cloud architecture, automation frameworks, and operational excellence, fostering a high‑performance culture and building organizational delivery capability.
Client Engagement: Partnered with the Sales team during Statement of Work (SOW) phases, contributing to new client proposals and architecture blueprints for cloud migration platforms, ensuring technical feasibility and alignment with client business goals.
DevOps Technical Lead
HCL Technologies
08.2016
- Designed and deployed the Backstage application on GKE with Helm charts, ensuring high availability and scalability.
- Automated provisioning of GCP resources (GKE, Cloud Storage, IAM, VPCs) using Terraform modules.
- Configured Cloud Load Balancer, SSL certificates, and DNS routing via Google Cloud DNS.
- Integrated Google Cloud Secret Manager for managing sensitive configurations securely.
- Implemented CI/CD pipelines using GitHub Actions to automate Backstage deployment lifecycle.
- Connected Backstage with GCP service catalog, monitoring tools (Cloud Monitoring), and Git repositories.
- Enabled authentication via Google OAuth2 and fine-grained RBAC for internal users.
- Automated build and deployment workflows for Pega applications hosted on Java platforms.
- Configured Jenkins pipelines with Git integrations, artifact handling (Nexus/Artifactory), and environment-specific deployments.
- Migrated CI/CD pipeline processes to Azure DevOps, incorporating YAML-based pipelines, approval gates, and release strategies.
- Implemented infrastructure-as-code (IaC) practices for deployment configurations and secrets management using Azure Key Vault.
- Improved deployment consistency, reduced manual interventions, and increased release frequency.
- Designed and deployed containerized applications using Docker and Kubernetes, ensuring efficient resource utilization and scalability.
- Implemented GitOps workflows using ArgoCD for automated application deployments.
- Managed Azure CI/CD pipelines, enabling seamless integration and deployment processes.
- Streamlined release management processes, reducing deployment times by 40%.
- Collaborated with cross-functional teams to establish DevOps best practices and ensure alignment with business objectives.
- Integrated ELK Stack and Grafana to enhance system observability and log analysis.
Site Reliability Engineer-II
Synchronoss Pvt Ltd
08.2015 - 08.2016
- Developed and maintained build and release pipelines using Jenkins, Maven, and SonarQube.
- Automated artifact management processes with JFrog and Nexus for consistent application deployment.
- Deployed and managed monitoring systems using Zabbix, ensuring high availability and proactive issue resolution.
- Utilized AWS services for infrastructure provisioning, scaling.
- Experience managing common AWS services (EC2, RDS, S3, VPC).
- Implemented robust alerting and incident management processes to meet SLOs and SLAs.
Senior Associate Operations - II
Brillio Technologies (Collabera Pvt Ltd)
04.2012 - 08.2015
- Managed Linux-based environments, including installation, configuration, and maintenance of servers.
- Optimized system performance by conducting regular fine tuning and applying patches.
- Automated routine administrative tasks using shell scripts.
- Provided technical support for teams, addressing complex system and application issues.
- Ensured system security by managing firewalls, performing vulnerability assessments, and applying necessary hardening measures.
Education
BCA - Computer Science
Annamalai University
06-2021
Diploma - Computer Engineering
NTTF
Bangalore, India08-2011
SSLC - undefined
NHSS
Calicut, India06-2008
Skills
Docker
Kubernetes
ArgoCD
Jenkins
SonarQube
JFrog
Ansible
Nexus
Maven
Backstage IDP
Zabbix
Prometheus
Grafana
ELK Stack
SVN
GitHub
AWS (various services)
Azure Cloud services
Tomcat
Weblogic
Linux (Red Hat)
Ubuntu
Terraform
Continuous delivery
Team supervision
Stakeholder management
Kanban methodology
Delivery management
Business analysis
Certification
Microsoft Certified: AZ-400 – Designing and Implementing Microsoft DevOps Solutions.
Timeline
Head of Delivery
Ecloudcontrol
11.2025 - 02.2026
DevOps Technical Lead
HCL Technologies
08.2016
Site Reliability Engineer-II
Synchronoss Pvt Ltd
08.2015 - 08.2016
Senior Associate Operations - II
Brillio Technologies (Collabera Pvt Ltd)
04.2012 - 08.2015
Diploma - Computer Engineering
NTTF
SSLC - undefined
NHSS
BCA - Computer Science
Annamalai University