Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEEPENDRA JANGID

WORKS MANAGER
Jaipur

Summary

Adept at enhancing operational efficiency and reducing costs, I leveraged my problem-solving and teamwork skills at HARSIDDHH MOTORS PVT. LTD. to significantly improve the end-customer experience. My proactive approach in maintenance engineering and service advising has consistently exceeded customer satisfaction targets, demonstrating a strong commitment to quality and collaborative success.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Works Manager

HARSIDDHH MOTORS PVT. LTD.
07.2024 - Current
  • Developed new support processes and worked with outside organizations to streamline end-customer experience.
  • Examined and analyzed current marketing strategies.
  • Enhanced employee morale by fostering a positive work environment and providing ongoing training opportunities.

Service Advisor

AUTO WORLD SITAPURA
02.2022 - 07.2024
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
  • Maintained high customer satisfaction standards to meet or exceed targets.

MAINTANANCE ENGINEER

REAL ILUSION LLP
06.2020 - 02.2023
  • Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Performed root cause failure analysis on critical equipment, leading to more effective preventative measures.
  • Maintained strong relationships with vendors and suppliers, securing high-quality parts at competitive prices for the company.

Education

B.TECH - MECHANICAL ENGINEERING

GEETANJALI INSTITUTE OF TECHNOLOGY
Udaipur, India
07.2015 - 08.2019

Skills

Production Scheduling

Cost Reduction

Teamwork and Collaboration

Customer Service

Problem-Solving

Multitasking

Decision-Making

Timeline

Works Manager

HARSIDDHH MOTORS PVT. LTD.
07.2024 - Current

Service Advisor

AUTO WORLD SITAPURA
02.2022 - 07.2024

MAINTANANCE ENGINEER

REAL ILUSION LLP
06.2020 - 02.2023

B.TECH - MECHANICAL ENGINEERING

GEETANJALI INSTITUTE OF TECHNOLOGY
07.2015 - 08.2019

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