Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 12+ year history of success in life insurance industry.
Overview
21
21
years of professional experience
Work History
Branch manager
TATA AIA life insurance
07.2024 - 04.2025
Monitored financial performance of the branch on a monthly basis.
Provided feedback on employee performance evaluations conducted by supervisors.
Ensured compliance with established policies, procedures and regulations governing banking operations.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Resolved escalated customer complaints in a timely manner.
Organized professional development programs for employees at all levels of the organization.
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Senior Cluster Manager
Bajaj Allianz life insurance
11.2023 - 07.2024
Responsible for business target achievement of team by driving sales of life insurance products to Liability sales ding 17 Bank Branches and executive Team for Bank Branch Relationship and New Business Development.
Assistant branch manager
Reliance Nippon life insurance Company limited
06.2023 - 09.2023
Worked as Assistant branch manager in DM loyalty channel Reliance Nippon life insurance company Manited.
Assistant sales Manager
HDC LIFE Insurance
10.2021 - 12.2022
Worked as Assistant Sales manager in HDFC life insurance. My profile in HDFC life is recruiting and developing financial consultant and help them to Generate business.
Business development Manager
HDFC LIFE INSURANCE
01.2019 - 01.2021
Worked as Business development manager in HDFC Life Insurance My profile in HDFC life is recruiting and developing financial consultant and help them to Generate business.
Branch Operations
Reliance Nippon Life Insurance co. Ltd.
02.2018 - 01.2019
Working as a customer care executive (Branch operations) in Reliance Nippon Life lessurance co.ltd.
ATM Audit Head Indore Region
Logicash solution Pvt. Ltd.
07.2015 - 12.2018
Going ATM Audit In Various Location's of Madhya Pradesh and handling team of Auditors.
Team leader (Ratlam, Jaora Team)
Logicash Solutions Pvt. Ltd.
03.2013 - 06.2015
Worked as a Team leader of ATM service associate team Ratlam and Jaora. Manage their working schedule and guide them to do work in process. Give solutions for various problems.
ATM Service Associate
CMS Securitas LTD.
03.2011 - 02.2013
Worked as ATM service associate in CMS Securitas Ltd, Handled ATM cash loading and ATM service related issues.
Operation executive and Cashier
TATA AIG life insurance
12.2008 - 03.2011
Worked in TATA-AIG Life Insurance Behalf of CMS Securitas Ltd. As a Cashier and Operation executive. Worked under Cluster oprations manager, daily reporting of all operations and sales activities. Checking and logging new business forms and new agent application forms. Supporting sales team to issuing logged business application.
Computer Hardware & Network Engineer
CORAL BUSINESS SYSTEM
12.2006 - 11.2008
Worked on Computer network, managed and solved Computer hardware and network related issues. Handled Network of 500 Computers in Engineering Collage in Bhopal.
Computer Hardware & Network Engineer
TRIMAX Computer Ltd.
09.2004 - 11.2006
Worked on Computer network, managed and solved Computer hardware and network related issues. Handled Computers Network of a BPO Call Centre.