Power BI
Deepesh Chaudhary
Analyst
Jhansi,India
Summary
Rational analyst with 4 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Associate
Vodafone India Services Private Limited
Pune, India
07.2019 - 10.2021
- Managing and designing the reporting environment, including data sources, and metadata.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Also created visually impactful dashboards in Excel as well as on Power BI for data reporting by using pivot tables and vlookup.
- Successfully Interpreted data in order to draw conclusions for managerial action and strategies.
- Fetched data using DML queries in SQL Server.
Junior Executive
Amazon
Pune, India
10.2017 - 07.2019
- Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.
- Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Asked open-ended questions and researched issues in system to resolve various customer billing errors.
- Provided FCR to 80% customers and achieved all KPI's needed.
Education
Bachelor of Technology - Electrical Engineering
Galgotia College of Engg.
Greater Noida 08.2012 - 05.2016
Skills
Python
Software
Timeline
Associate
Vodafone India Services Private Limited
07.2019 - 10.2021
Junior Executive
Amazon
10.2017 - 07.2019
Bachelor of Technology - Electrical Engineering
Galgotia College of Engg.
08.2012 - 05.2016
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