DEEPESH TRIPATHI

• ➢ Spearheading complete branch operations of the regions Chennai, Coimbatore, Bengaluru (Application Process, Verifying KYC and AML Compliance, RBI Compliances, Service Quality Parameters, and Account Monitoring)
• ➢ Generated new sales through different untapped market & steered 150%-200% revenue growth, YOY
• ➢ Outperformed bulk sourcing deals for Digital Sales and On-boarding, Corporate Sales & Consumer Sales with TCS, IBM, Siemens, PayPal, Samsung, Accenture, Hexaware Technologies, HPE, Hyundai Motors Plant, Wipro, Tata Moters ,TSC, Thought works, Riverbed Technology, Tejas Network.
• ➢ Regulating the Direct Sales Teams to acquire set target customers with optimal resources
• ➢ Managing Credit Cards, Insurance Cross Sale and driving the entire team for equal sales of both the products
• ➢ Identifying Key Partners and ensuring mutual growth and maintaining the cost of acquisition and fee realization
• ➢ Developing and implementing incentive structures to increase productivity and business
• ➢ Strategizing on the right sourcing mix for better portfolio management; steering responsibility for regular updates on the competition and formulating strategies to better our offerings on the product
• ➢ Studying the behavioral and spending patterns of the customers; planning to acquire new customers through sourcing strategies
• ➢ Collaborating with other departments of the Bank Like Credits, Fulfillment Team, Business Intelligence Unit and collection for enhancing the business through structured marketing activities and better database management
• ➢ Coached 30-35 proprietary Sales force and 4-5 Team Leaders in product specifications, digital on-board, sales incentive and selling techniques which brought about enhanced customer satisfaction ratings
• ➢ Ensuring a high level of motivation amongst employees for optimal results
• ➢ Appraising the performance of the team; administering team building & training of all the staff with a focus on continuous improvement of sales & service standards
• ➢ Recognized with multiple awards for achieving Sales and Account Development target viz., featured in multiple sales awards as Best RM across multiple forums
• ➢ Building relationships with key clients, acquiring new clients, ensuring the retention and repeat business acquisition, providing the best-in-class client services availing multiple products and services
• ➢ Engaged 10000 ultra HNI clients and controlled attrition to less 1%. Generated a billed business revenue of USD $1 million , YOY
• ➢ Spearheaded key account development with usage based SAAS products viz., Salesforce, SharePoint, GSP By Citrix, globe star
• ➢ Designed multiple distribution channels, developed channels from scratch to scale.

To take care sales of credit card and personal loan for Metro Bangalore through Branch channel.

Overachieve the given sales revenue target on monthly basis.

Hire new sales representative and train them about product and company policy.

Give the product refreshment training to branch employee to increase the card sales.

To acquire HN1 customer for the branch through current and saving account.

Cross sales of financial product through home loan, investment and insurance.

• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Maintain the good relationship with corporate to create avenue to cross sales of product.
• Participated in industry events and trade shows to promote products and services.

To sale investment account (D-mat and trading account)

Cross sales of insurance, loans and credit card through corporate Channel.

Maintain good relation with acquired customer and actively get the investment.