Summary
Overview
Work History
Education
Skills
Interests
Preferred Work Location
Personal Information
Timeline
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Deepika D

Deepika D

Senior Process Executive
Coimbatore

Summary

Senior Process Executive with 7 years spent leading companies toward more efficient and cost-effective operations. Tireless in seeking potential areas of improvement. Dedicated to eliminating costly weaknesses in operational and production processes. Known for consistent, iterative progress towards maximally effective and profitable business proceedings.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Process Executive

Patra India BPO Services Pvt. Ltd
12.2021 - Current
  • Maintained a positive work environment by fostering open communication, providing constructive feedback, and recognizing team achievements.
  • Generated monthly metric reports, interpreted results and developed processes and solutions.
  • Trained junior team members in technical skills and industry best practices, fostering a culture of learning and growth.
  • Provided strategic and operational recommendations for improvement across departments.
  • Developed comprehensive reports to track progress, identify trends, and provide actionable insights for senior management.
  • Collaborated closely with research and development teams to bring innovative ideas from conceptualization through implementation stages.

Senior Process Executive

Cognizant Technology Solutions
09.2017 - 02.2021
  • Company Overview: U.S Mortgage Process
  • Verifying the accuracy of applicant data.
  • Evaluating applicant financial information including assets and debts
  • Rejects and Edits
  • Verifying lot and block informations
  • Title search
  • U.S Mortgage Process

Junior Sales Associate

KGISL
08.2015 - 09.2016
  • Company Overview: BPO
  • Contributed in the sales of company by selling more than 10 units a day
  • Over sales goal for growth of existing clients averaged 128–174%
  • Achieved sales goals for 2015–16 by 115%
  • Actively involved in closing sales
  • BPO

Sales Executive

Supreme Mobiles
09.2014 - 08.2015
  • Company Overview: Mobile Phone Store
  • Contributed in the sales of company by selling more than 10 units a day
  • Facilitated 100% and above sales target while my tenure over 6 months
  • Increased sales by 30% per quarter
  • Formed strong relationships and maintained close contact with key decision makers in the sales territory resulting in 130% of sales quota
  • Mobile Phone Store

Education

Bachelor of Computer Application -

Bharathiar University
09.2017 - 02.2021

Higher Secondary - undefined

C.C.M.A Govt Girls Hr.Sec.School
08.2015 - 09.2016

SSLC - undefined

Corpration Girls Hr.Sec.School
09.2014 - 08.2015

Skills

  • C
  • Java
  • HTML
  • Tally
  • Visual Basic 60
  • MS Excel
  • MS Word
  • MS PowerPoint
  • Document processing
  • Claims processing

Interests

Long Drive
Mehandhi Designing
Craft Work

Preferred Work Location

Coimbatore

Personal Information

  • Expected Salary: 30,000-40,000
  • Date of Birth: 05/01/1993
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Process Executive

Patra India BPO Services Pvt. Ltd
12.2021 - Current

Senior Process Executive

Cognizant Technology Solutions
09.2017 - 02.2021

Bachelor of Computer Application -

Bharathiar University
09.2017 - 02.2021

Junior Sales Associate

KGISL
08.2015 - 09.2016

Higher Secondary - undefined

C.C.M.A Govt Girls Hr.Sec.School
08.2015 - 09.2016

Sales Executive

Supreme Mobiles
09.2014 - 08.2015

SSLC - undefined

Corpration Girls Hr.Sec.School
09.2014 - 08.2015

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Deepika DSenior Process Executive