Deepika Donepudi
Strategic People & Business Operations Leader
Hyderabad
Summary
Strategic People & Business Operations Leader with 11+ years of experience driving growth from foundation stage to ₹12.5 Cr revenue (Aug-Dec 2025), operational excellence, and cross-functional execution. Expertise in strategic planning, performance monitoring, stakeholder engagement, process optimization, and implementing scalable solutions. Proven track record of leading high-performing teams, delivering data-driven insights, designing corporate dashboards, and achieving measurable business outcomes while completing advanced certifications.
Overview
13
13
years of professional experience
Work History
Assistant General Manager – Strategy & Business Operations
PMJ Gems & Jewels
01.2025 - Current
- Elevated Gift Cards Division in AP, Telangana, and Bangalore to ₹12.5 Cr revenue growth from Aug-Dec, highlighting 1050+ card redemptions until Nov 2025.
- Distributed over 15,000 gift cards to 80+ hospitals and corporate partners through strategic collaborations and aligned business goals.
- Architected and deployed corporate dashboard for monitoring redemptions, invoices, and financial reconciliation, enhancing CXO-level transparency and strategic decision-making
- Created process maps, SOPs, and business requirements; tracked KPIs to evaluate impact of process changes and ensure alignment with organizational goals.
- Directed cross-functional teams to design and execute process improvements elevating efficiency and effectiveness across multiple business groups.
- Collaborated with leadership and corporate clients to propel product development, implementation, corporate deals, and strategic closures.
- Facilitated large-scale strategic initiatives enhancing efficiency, quality, cost-effectiveness, and pipeline management.
Head of People & Business Operations
Prathibha Biotech Pvt Ltd
01.2020 - 12.2024
- Led diverse team of 350 members across 16 states, achieving 95% quarterly goal alignment and instrumental 45% rise in team productivity
- Managed large-scale operations resulting in significant business growth from ₹70 Cr to ₹120 Cr through strategic initiatives including 15 new market openings
- Enhanced marketing team by 50% through strategic recruitment and onboarding, directly contributing to 45% productivity increase and 50% marketing KPI improvement
- Developed targeted training programs improving team skills by 60% and marketing staff capabilities by 50%
- Introduced innovative dealer schemes improving cash flow and dealer relationships, reducing pending collections from 60% to 30%
- Implemented comprehensive performance review strategies including biannual reviews for 44 team members, achieving 30% KPI uplift and 70% new hire satisfaction
- Streamlined hiring process reducing recruitment costs by 25% while establishing structured onboarding program enhancing hire satisfaction
- Initiated communication strategies including weekly team meetings and quarterly town halls, reducing misunderstandings by 50% and improving team communication
- Spearheaded marketing campaigns boosting product sales by 25% within 6 months, achieving 40% improvement in product-market alignment and 40% lead conversion increase
- Launched employee engagement initiatives and feedback sessions, achieving 45% job satisfaction increase and 80% leadership approval rate
- Engaged with 1,000+ dealers and farmers providing soil-related education, improving crop performance and reducing market debts
People Coach & Business Operations
Smmart Training and Consultancy Services Pvt Ltd
04.2018 - 05.2019
- Guided 35 companies and 36 entrepreneurs across diverse industries, achieving remarkable growth surges ranging from 20% to 30%
- Recruited and hired 250+ candidates across 35 companies, drafting KRAs and KPIs for role clarity and goal alignment
- Conducted 50+ employee training sessions focusing on performance enhancement and team collaboration
- Recognized with Best Performer Award (Perfectionist) for coaching impact, receiving 25+ success stories
- Expanded company reach in Hyderabad and Bangalore through new client acquisition and business development initiatives
- Provided strategic advice on People and Culture policies, organizational development programs, and L&D initiatives
People Operations & PMO
Liquid Hub
07.2016 - 03.2017
- Collaborated with 2 project teams on process implementation, risk management, and mitigation strategies
- Conducted 15 comprehensive process training sessions facilitating seamless workflow integration across organization
- Managed PMO administration, analyzed project metrics, and crafted executive summaries for stakeholder reporting
- Prepared PMO sales decks and delivery decks demonstrating program management and effective communication proficiency
- Ensured delivery of high-quality HR reporting products with appropriate access and privacy controls
- Implemented optimized business processes across departments, identifying inefficiencies and designing improvements
Talent Acquisition Executive
TMI
04.2015 - 05.2016
- Spearheaded talent acquisition initiatives for internal and outsourced positions, onboarding 150+ employees
- Coordinated with senior management and HR to streamline administrative tasks and enforce HR policies across employment stages
- Led employee onboarding, exit formalities, background verifications, and positive employee relations initiatives enhancing retention
- Generated comprehensive MIS reports on recruitment metrics sourced from Monster, Naukri, and LinkedIn platforms
- Maintained qualified candidate database and contributed to organizational growth through productive closures
HR Recruiter
Cemec Constructions
08.2012 - 03.2015
- Oversaw internal hiring, filling 30 interior designer positions and 15 admin/marketing roles
- Performed candidate sourcing, screening, and shortlisting through multiple channels including Monster, referrals, and professional networks
- Managed preliminary interviews, offer follow-ups, and smooth onboarding processes ensuring quality placements
- Achieved productive monthly closures contributing to organizational growth objectives
Education
PGDBM - Operations Management
Narsee Monjee Institute of Management Studies
MumbaiBachelor of Commerce - undefined
Bhavans Vivekananda Degree College, Osmania University
Skills
Employee relations
CERTIFICATIONS & AWARDS
Advanced AI & ML Certificate — IBM Skills Network via LearnVista Issued: December 16, 2025 Comprehensive learning path: Deep Learning Fundamentals, Deep Learning with TensorFlow, Machine Learning with Python, Accelerating Deep Learning with GPUs.
Strategic Leadership and Management Certification (Coursera)
Best Performer Award (Perfectionist) Smmart Training and Consultancy Services Pvt Ltd
CORE COMPETENCIES
- Business Operations & Strategy: Business Operations & Planning, Strategic Project Management, Operational Planning, Operations Excellence, Strategic Planning
- People & Leadership: People Management, Organization Development, Stakeholder Engagement, Strategic Leadership, Leadership Communication, Cross-Team Collaborations
- Talent & Development: Training and Development, Recruitment and Selection, Productivity Enhancement, Performance Monitoring
- Execution & Reporting: Executive Reporting & Presentations, Global Consulting Operations
Timeline
Assistant General Manager – Strategy & Business Operations
PMJ Gems & Jewels
01.2025 - Current
Head of People & Business Operations
Prathibha Biotech Pvt Ltd
01.2020 - 12.2024
People Coach & Business Operations
Smmart Training and Consultancy Services Pvt Ltd
04.2018 - 05.2019
People Operations & PMO
Liquid Hub
07.2016 - 03.2017
Talent Acquisition Executive
TMI
04.2015 - 05.2016
HR Recruiter
Cemec Constructions
08.2012 - 03.2015
PGDBM - Operations Management
Narsee Monjee Institute of Management Studies
Bachelor of Commerce - undefined
Bhavans Vivekananda Degree College, Osmania University