Deepika Gulati

Kickstart 26 - Kickstart 29:

• Created and maintained surveys for participants
• Facilitator Nomination and Support - monitored and updated the facilitator nomination site and tracker. Resolved facilitator queries. Handle last-minute facilitator changes or dropouts.
• Support the Train-the-Trainer sessions and send out facilitator pairing emails.
• Send out final facilitator evaluation scores post the session.
• Preparation of portfolio slide deck.
• Provide live, in-person support in Hyderabad and Bangalore and Hybrid support for Chennai and Gurgaon.
• Coordinated requests from multiple stakeholders, teams and vendors.
• Worked with multiple teams (OGC, Risk and Compliance and Procurement) for external engagement processes and approvals.
• Collaborated with Internal teams to ensure seamless execution of program.
• Creation and continuous update of CURA page with participant material.
• Creation of CIR forms for courses being conducted during the program.
• Managed library archiving for previous program batches and creation of new library for upcoming batches.
  

Deloitte - Tax Induction Program for Experienced hires (DTIPE):

• Provided support for all VILT sessions conducted since April, 2023.
• Conducted Trend Analysis
• Facilitated Focus Group Discussions and Feedback sessions
• Collaborated with multiple teams for CURA page creation and redesign
• Shared regular updates with leaders and stakeholders regarding the program
  

Virtual Instructor-Led Training (VILT):

• Facilitated the first VILT session in March.
  

Faculty Appreciation Week:

• Provided on-ground support during faculty appreciation week in April 2023 and May 2024
  

• Program Coordination:

80+ sessions coordinated for global, as well as local and regional training offerings.
Managed communication with trainers, ensuring smooth logistics and scheduling.

Handled facility bookings for training sessions.
Administered the My Learning platform for efficient course management.

• Dashboard Reporting:

Developed and updated dashboards to provide real-time insights into training progress.
Generated reports on demand, allowing stakeholders to make informed decisions.

• Data Analytics:

Conducted ad hoc data analysis, extracting valuable insights from training-related data.
Leveraged analytics to optimize training effectiveness and identify areas for improvement.

• Primarily held a managerial role as part of the Firm Wide Learning (FWL) COE Team - played a central role in ensuring effective learning and compliance.
• Learning Compliance Management
• Budget Creation: developed and managed the learning budget.
• Provision Closure: ensured timely closure of learning provisions.
• Vendor Identification: collaborated with vendors for training programs.
• Invitation creation and release: drafted participant invitations and encouraged active participation in training sessions.
• Class Closure: managed the completion of training classes.
• Feedback Evaluation: gathered and analyzed feedback for continuous improvement.
• Onboarding Training: conducted comprehensive onboarding training for new team members, ensuring a smooth transition into their roles.
• Training Calendar and Execution: created and managed the training calendar, ensuring alignment with organizational goals. Executed training sessions, maintaining high-quality content delivery.
• Performance Tracking: developed weekly and monthly dashboards to track training progress and team performance.
• On-Site Support: provided on-site support for the New Manager Assistant Director Program in Amsterdam during 2018 and 2019.

• Managed Excellence Academies across Multiple Locations: Coordinated and oversaw the operations of Excellence Academies across various locations, ensuring consistent quality and adherence to standards.
  
• Collaborated with L&D Manager: Assisted the Learning and Development (L&D) manager in designing and facilitating training programs, guaranteeing alignment with organizational goals.
  
• Organized Regional Conferences: Successfully managed conferences for the North and East regions, handling logistics, scheduling, and ensuring a seamless experience for participants.
  
• Point of Contact for Soft Skills Training: Acted as the primary liaison for soft skills training initiatives across all locations, fostering effective communication and knowledge sharing.
  
• Logistics and Vendor Coordination: Coordinated bookings for external vendors, facilitators, venues, travel arrangements, and logistics for all learning events.
  
• Vendor Relationship Management: Developed and maintained positive working relationships with vendors, ensuring smooth collaboration and efficient service delivery.
  
• On-Site Support for International Program: to provide on-site support during the New Manager Assistant Director Program in Amsterdam (2018). Cultivated strong relationships with the EMEIA team, leading to a return invitation for the following year (2019).

As part of my role, I created an effective learning environment by providing comprehensive operational support. This included:

• Budget creation and closure: Ensuring that all financial aspects related to training programs were accurately closed and documented.
• Venue Blocking: Coordinating with teams/vendors to secure appropriate spaces for training sessions.
• Class Creation on LMS: Setting up and managing training classes within the Learning Management System (LMS).
• Invite Release: Sending out timely invitations to participants for training sessions.
• Participant Drive: Encouraging participant engagement and attendance.
• On-Site Support: Providing hands-on assistance during training programs, including room setup and material preparation.
• Facilitator Logistical Arrangement: Managing travel and accommodation arrangements for facilitators.
• Attendance Closure and Feedback Evaluation: Ensuring accurate attendance records and evaluating feedback to measure learning effectiveness.
• Invoice Closure: Handling invoicing processes related to training expenses.
• BRET, Pre-BRET, and PO Compliance: Adhering to organizational policies and procedures regarding Business Resource Engagement Tracking (BRET), pre-BRET activities, and Purchase Order (PO) compliance.

• Maintained MIS reports
• Extracted and Created Reports on LMS
• Enrollment Activities
• Publishing dashboards (fortnightly and monthly)
• Maintaining an Updated Curriculum Database and Training Records
• Feedback Analysis

• Coordinated the Training Needs Analysis process across the organization, collecting and organizing relevant data.
• Designed and developed training programs based on both business requirements and the results of Training Need Analysis.
• Created a pool of facilitators for future trainings.
• Collaborated with a team to produce programs that satisfied all relevant parties within the organization.
• Measured learning effectiveness.
• Achieved the target of learning man days per employee.
• Adapted and revised training programs as necessary to respond to changes in the work environment.
• Executed the training calendar.