Summary
Overview
Work History
Education
Skills
Certification
Websites
Profile Summary
Timeline
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Deepika Jindal

GURUGRAM

Summary

Agile Project Manager with over 16 years of experience in driving end-to-end project execution, leading global delivery teams , implementing agile frameworks, and managing stakeholder relationships to enable business growth and agility. Proven expertise in digital transformation initiatives, cross-functional leadership, and operational excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Project Manager

Publicis Re:sources
Gurgaon
09.2019 - 02.2024
  • Led the RPA CoE with 30+ engineers, delivering cognitive automation and AI-based projects across Billing, Finance, IT, and HR domains.
  • Led end-to-end delivery, financials, and people management for multiple global software projects.
  • Partnered with Agile leads and stakeholders to enforce Agile best practices, ceremonies, and continuous delivery improvements.
  • Owned project governance including Definition of Done, Sprint Dashboards, Risk Management, and Stakeholder Reporting.
  • Ensured resource availability and allocation for the successful execution of projects.
  • Managed relationship with external vendors (UiPath) for software procurement, license renewals, and Proof of Concepts (POCs) also with third parties for resource augmentation.
  • Handled budgeting and financial forecasting, liaising with senior leadership for program approvals.
  • Contributed to pre-sales and works with the legal and operations teams to ensure compliance.
  • Conducted high-impact demonstrations for business partners to identify and secure new automation opportunities.
  • Ensured that customer business requirements and KPIs are being implemented according to defined scope, requirements and best practices and value is being delivered at every touch point.

Project Lead (Senior Consultant)

Infosys Ltd
Gurgaon
11.2016 - 07.2019
  • Delivered multiple agile projects, ensuring high-quality outputs, compliance audits, and seamless stakeholder communication.
  • Coached Agile teams on Scrum practices and facilitated ceremonies including Sprint Planning, Reviews, and Retrospectives.
  • Measure project performance using appropriate tools and techniques to ensure successful completion.
  • Report and escalate issues to management as needed to ensure project success. Perform risk management to minimize project risks and ensure project continuity.
  • Managed project resource forecasting, onboarding, and team performance evaluations.
  • Contributed to RFPs and Statements of Work (SOWs) for new client projects.
  • Client: American Express / Royal Bank of Scotland

Project Lead

Infosys Ltd
Phoenix
10.2014 - 10.2016
  • Led cross-functional teams across the US and India, successfully delivering enterprise-wide technology solutions aligned with business objectives.
  • Spearheaded Agile ceremonies including backlog management, daily stand-ups, sprint reviews, retrospectives, and demos to drive team collaboration and continuous improvement.
  • Provided strategic insights to leadership by regularly reporting on team capacity, velocity, and burn-down charts, enabling proactive decision-making and resource optimization.
  • Developed and presented comprehensive project dashboards, highlighting key metrics such as risk, scope, schedule, quality, and budget; ensured consistent communication through bi-weekly Senior Management Reports (SMRs) to all stakeholders.
  • Client: American Express

Java Developer / Business Analyst

Infosys Technologies Ltd
Chandigarh
12.2007 - 09.2014
  • Worked as Java Developer and transitioned to business analyst role after 3 years. Worked with multiple clients like CITCO, Royal Bank of Scotland and American Express.
  • Led comprehensive client requirement-gathering sessions, ensuring seamless translation of business needs into actionable technical specifications for the development team.
  • Acted as a key liaison between clients and technical teams, driving clarity on business objectives and project outcomes through structured feedback loops.
  • Directed end-to-end delivery of multiple Java-based projects, overseeing requirements gathering, solution development, deployment, and client handover.
  • Steered projects through all phases of the SDLC — from initiation, planning, and design to development, testing, implementation, and post-launch evaluation — ensuring alignment with business goals and timelines.

Education

B.Tech - Electronics and Communication

DIT, Dehradun (UP Technical University)
Dehradun
06-2007

Skills

  • Project Management: Enterprise-wide Implementations, Software Development & Testing, Agile Methodologies, Cross-Functional Supervision, Team Building & Mentoring, Stakeholder & Vendor Management
  • IT Skills: MS Projects and MS office (Word, Access, Excel, and PowerPoint), JIRA, Rally, Visio, Effort Estimation Techniques, Function Point
  • IT Project Lifecycle: Requirements Analysis, Costing & Budgeting, Project Scheduling, Hiring and Budgeting, RAID Logs, Dev/Testing/Rollout/Support

Certification

  • Certified Scrum Master (CSM)
  • SAFE Agilist 6.0

Profile Summary

  • Skilled in planning and managing multiple projects by aligning business objectives with technology solutions to drive process improvements and digital transformation initiatives.
  • Spearheaded the onboarding of emerging technologies, including Robotic Process Automation (RPA) and Artificial Intelligence (AI).
  • Certified Scrum Master with hands-on experience implementing diverse project management methodologies such as Waterfall and Scrum across organizational projects.
  • Extensive expertise in Account and Project P&L management, budget control, financial forecasting, and optimal resource utilization.
  • Collaborated with stakeholders to define project scope, objectives, deliverables, detailed project plans, resource allocation strategies, risk assessments, and mitigation plans.
  • Built and nurtured high-performing cross-functional teams; conducted regular 1:1 feedback sessions and performance assessments based on key performance indicators (KPIs).
  • Provided timely and comprehensive reporting to stakeholders (Business Users, Internal Departments, and Vendor Teams) on overall delivery performance metrics including project health, resource utilization, and realization rates.

Timeline

Senior Project Manager

Publicis Re:sources
09.2019 - 02.2024

Project Lead (Senior Consultant)

Infosys Ltd
11.2016 - 07.2019

Project Lead

Infosys Ltd
10.2014 - 10.2016

Java Developer / Business Analyst

Infosys Technologies Ltd
12.2007 - 09.2014

B.Tech - Electronics and Communication

DIT, Dehradun (UP Technical University)

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Deepika Jindal