Deepika Maakan
Delhi,DL
Summary
Detail-oriented Research Analyst with first-rate active listening, communication and planning traits. Creative and persistent to quickly and effectively solve various problems that may arise. Committed to completing accurate and thorough competitive assessments. Outstanding research skills combined with effective decision-making talents.
Overview
7
7
years of professional experience
Work History
Research Analyst
Insight Alpha
01.2023 - Current
- Understanding the scope of the project and demonstrate flexibility in addressing a clients' changing requirements.
- Industry research aimed at sourcing leads and enhanced the existing pool of practice nodes.
- Boosted team efficiency with rigorous attention to detail and adherence to deadlines when completing projects.
- Mentored new hires during their onboarding period leading them towards successful integration into the team.
- Optimized research methodologies through continuous improvement initiatives, enhancing overall process efficiency.
- Established strong relationships with key industry contacts to gather valuable information on market trends and developments.
- Responsible for client interactions through serving as Contact/ immediate point of contact for the issues/project resolution.
- Collecting client requirement, identifying project milestones, phases, and correct source to approach industry professionals.
Research Specialist
1Lattice
07.2021 - 12.2022
- Manage end-to-end strategy and due diligence requests for connecting with global industry experts.
- Lead client communication and industry research - value chain mapping.
- Consulting with client brands on research questions and professionally responding to daily needs.
- Managed budgets and timelines for multiple projects simultaneously, ensuring timely completion within allocated resources.
- Identified areas of opportunity or gaps within existing knowledge base through critical assessment of current literature.
- Mentored junior researchers in best practices, fostering a high-performing team environment.
Research Associate
Lattice
11.2020 - 06.2021
- Promoted right after six months in service.
- Developed innovative research methodologies for more accurate results and insights.
- Received Employee of the month recognition for high conversion to business growth and project delivery.
- Understanding the scope of the project and demonstrate flexibility in addressing a clients' changing requirements.
- Industry research aimed at sourcing leads and enhanced the existing pool of practice nodes.
- Develop a deeper understanding of an industry to appreciate the dynamics and structure of the industry.
- Master the client relationship workflow, and seamlessly execute and improve processes.
Operations Manager
Roverfly.com (Maakan Technologies Pvt. Ltd.)
04.2019 - 07.2020
- Coordinating/handling all travel related arrangements i.e., Air travel booking for Domestic & International travel.
- Car & Bus booking, PAN India & International Hotel bookings, Villa Bookings, Conferences & Events Ensuring all bookings are made as per eligibility with proper approvals.
- In case of any deviation proper approval matrix is followed.
- Ensuring services offered are as per the required standards and assist employees with the documentation for Visa.
- Preparation of MIS on weekly/Monthly basis.
- Maintenance of all official records and timely processing of all travel related bills.
- Making timely payment to vendors.
Associate Business Analyst
Unisys
06.2017 - 01.2019
- Logistics Management System (LMS) is a comprehensive Cloud based Air Cargo Management system,providing web- based service offering and integration with other systems through Cargo-IMP and the most advanced XML Interfaces.
- Serving as Associate Business Analyst and providing product support for major airlines in two Air Cargo areas like Shipment Data capture and Rating.
- Provide business consultancy for major airlines: Scandinavian Airlines and Spirit Airlines.
- Provide functional clarifications for clients and provide options to improve business process.
- Triage with client and technical team for new feature implementation.
- Responsible for client interactions through serving as Contact/ immediate point of contact for the issues resolution.
- Familiar with MIS Reporting, daily, Weekly, Monthly MIS reports generation.
- As primary domain, I work for two Clients: Scandinavian Airlines and Spirit, from Unisys side.
- Collecting client requirement and helping technical team to work accordingly.
- Coordination between the client and specific team within Unisys for issue resolution.
- Maintaining data, tracking status of resolutions for various issues/bugs reported, handling emergencies and escalations.
- Actively contributed to the ongoing success of team members by sharing knowledge, insights, and best practices during regular meetings and collaborative working sessions.
- Collaborated with cross-functional teams to ensure the successful execution of crucial initiatives.
- In case of any deviation proper approval matrix is followed.
Education
Masters of Business Administration -
University of Petroleum & Energy Studies (UPES)
Bachelor of Business Administration -
Guru Gobind Singh Indraprastha University(GGSIPU
Skills
- Creative Problem Solving
- Research Protocol Development
- Project Management
- Industry Analysis
- Business Needs Analysis
- Training & Coaching
- Quality Assurance
- Budget Management/ Invoicing
- Questions solving business problems
- Specialists in C-Suite level recruitment
- Project Delivery
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Research Analyst
Insight Alpha
01.2023 - Current
Research Specialist
1Lattice
07.2021 - 12.2022
Research Associate
Lattice
11.2020 - 06.2021
Operations Manager
Roverfly.com (Maakan Technologies Pvt. Ltd.)
04.2019 - 07.2020
Associate Business Analyst
Unisys
06.2017 - 01.2019
Masters of Business Administration -
University of Petroleum & Energy Studies (UPES)
Bachelor of Business Administration -
Guru Gobind Singh Indraprastha University(GGSIPU
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