Deepika N. N.
Bengaluru
Summary
Individual with Strong communication and interpersonal skills, overall, of 10+ years of experience in Counselling, Sales Support Management, Team handling, Project Management, and Implementation. I have wide exposure of working with various Stakeholders to maximize business opportunities and good outreach to Operations Management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
HCL Tech.
Bengaluru
08.2024 - Current
- Comprehensive Project Leadership: Demonstrated expertise in managing full project life cycles, from strategic planning and scope definition to execution, monitoring, and successful delivery.
- Strategic Team Leadership: Proven ability to lead, develop, and motivate cross-functional teams, fostering a high-performance culture focused on collaboration, accountability, and results.
- Resource Optimization: Skilled in aligning personnel, budgets, and materials with project priorities to maximize efficiency and minimize waste, while ensuring adherence to timelines and quality standards.
- Proactive Risk Management: Expert in identifying potential risks and implementing mitigation strategies to protect project integrity and ensure continuity.
- Stakeholder Engagement: Strong communicator with a track record of building trust and alignment through clear, consistent reporting and stakeholder interaction across all organizational levels.
- Project Alignment: Capable of aligning project initiatives with broader organizational goals, driving measurable value and long-term impact.
- Delivery Excellence: Consistently delivers complex, high-value projects on schedule and within scope, with an emphasis on quality, compliance, and client satisfaction.
- Cross-Functional Coordination: Adept at managing interdepartmental collaboration, third-party vendor relationships, and client communications to support seamless project execution.
Program and Project Management (SME)
Accenture Services Pvt Ltd.
Bengaluru
04.2021 - 07.2024
- Project Manager for Verizon Communication Inc.: Managed and coordinated the end-to-end installation and delivery of Broadband, IDE, and MPLS circuits across multiple locations. Responsibilities included tracking CPE/hardware delivery, collaborating with vendor management to select suitable service providers, and working with the order management team to initiate site surveys and define site requirements. Oversaw project progress, addressed risks and issues, ensured SLA compliance, and maintained regular communication with stakeholders. Facilitated coordination between resolver teams, escalated as needed, and ensured a smooth handover to the operations/NOC team. Concluded projects with final reviews, lessons learned, and proper documentation.
Head Counsellor
PACE CARRER ACADEMY
12.2019 - 04.2021
- Institution Management role: Worked on managing staff, coordinating training programs, handling administrative tasks, ensuring facility maintenance, and implementing policies to enhance the overall efficiency of the center. Played a vital role in student enrollment, and fostering communication between staff, students, and stakeholders.
Senior Counsellor
CADD Centre Training Services
Bengaluru
11.2015 - 03.2017
Software Developer
Grasko Solutions Pvt Ltd.
Bengaluru
07.2013 - 07.2014
Education
Master of Computer Application -
RNSIT
Bengaluru01.2013
Bachelor of Science -
BHSFGC
Bengaluru01.2010
Skills
- Team Management
- Communication
- Organised
- Meeting deadlines
- Critical thinking
- Clarity
- Ezstatus Tool
- Wheelhouse
- VE-CRM
Certification
- Certified Project Management Professional (PMP)
- Certified Emerging Leader Program (ELP)
Accomplishments
- Received Sales Excellence award from CADD Centre Training Services
- Received Performance Excellence recognition award from client Verizon
- Received Certificate of Achievement award from Accenture
- Received Encore Awards for Q1 and Q3 for FY 2023 and Q1 for FY 2024
Languages
- Kannada
- English, Full Professional Proficiency
- Kannada, Native or Bilingual Proficiency
Personal Information
- Date of Birth: 10/28/89
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Tools And Software
- Clarity
- Ezstatus Tool
- Wheelhouse
- VE-CRM
Qualification
MCA
Timeline
Manager
HCL Tech.
08.2024 - Current
Program and Project Management (SME)
Accenture Services Pvt Ltd.
04.2021 - 07.2024
Head Counsellor
PACE CARRER ACADEMY
12.2019 - 04.2021
Senior Counsellor
CADD Centre Training Services
11.2015 - 03.2017
Software Developer
Grasko Solutions Pvt Ltd.
07.2013 - 07.2014
Master of Computer Application -
RNSIT
Bachelor of Science -
BHSFGC