Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Timeline
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Deepika Ramesh

Deepika Ramesh

Chennai

Summary

Forward-thinking individual skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

3
3
years of professional experience

Work History

Associate Manager

IndusInd Bank
06.2021 - Current
  • Mentored and supported VKYC and inbound sales department employee to create strong workspace culture
  • Oversaw training and onboarding process for all newly hired employees within VKYC department.
  • Conducted property showing to highlight features, answer questions and redirect concerns to close contracts
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assisted in banking and non-banking as a bank bazaar department.

AR telecaller

Annexmed
09.2020 - 06.2021
  • Performed billing and coding procedure for emergency, impatient and outpatient service code
  • Examined patient's insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable
  • Posted and adjusted payments from insurance companies
  • Located errors and promptly refiled rejected claims.
  • Consulted with professionals to assess business needs and facilitate smooth on-boarding process.
  • Asked pertinent questions to understand customer requirements.

Education

BCA( Computers ) -

Madras University
01.2020

Class XII -

01.2020

Skills

  • Software Testing
  • Manual Testing
  • Java
  • Selenium Testing
  • Framework

Personal Information

  • Total Experience: 2 Years 4 Months
  • Gender: Female
  • Marital Status: Single / Unmarried
  • Date of Birth: 10/07/99

Hobbies and Interests

  • Much interested in reading fiction and non-fiction books.
  • Painting on canvas or another surface for pleasure

Timeline

Associate Manager

IndusInd Bank
06.2021 - Current

AR telecaller

Annexmed
09.2020 - 06.2021

BCA( Computers ) -

Madras University

Class XII -

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Deepika Ramesh