Deepika Roy
Procurement Business Analyst
Delhi
Summary
To pursue a challenging and motivating career that utilizes and strengthens the skills I possess. I am looking for an opportunity in which I can utilize my skills to contribute effectively to the success of the organization and improve my personal and professional skills.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
PROCUREMENT OPERATIONS ANALYST
Accenture Solutions Pvt. Ltd.
05.2018 - Current
- Skilled in ensuring smooth workflow, and maintaining high standards of service and quality.
- Experienced in Direct procurement: Creation of outline agreements (OA direct contracts), standard (Z1), sub-contracting (Z3), scheduling (Z4) agreements, and contract modifications. The purpose is to fix the price of a certain material for a particular Vendor/supplier through outline agreements, so that a purchase order can be created, fetching the price from the OA.
- Creation of Indirect Outline Agreement and its modifications.
- Proficient in SAP (MM) and Ariba ERP for PR creation, PO Modification, GR posting, and discrepancy resolution.
- Skilled in PO–IR–GR reporting, and Excel-based spend analysis to reduce payment lead time and improve accuracy.
- Strong in supplier and contract management.
- Manage end-to-end PR to PO processing, ensuring timely approvals, and accurate purchase orders.
- Maintain accurate procurement records and documentation for audits and reference.
- Facilitates knowledge transfer and process training, mentoring new team members to ensure smooth onboarding.
- Conducted regular audits of the processes and implemented corrective actions to maintain compliance and improve operational efficiency.
- Collaborates with cross-functional teams to drive efficiency, compliance, and timely procurement execution.
Associate – Procurement Support Desk
HCL Technologies
11.2015 - 11.2017
- Interaction with the users and the customers through a series of actions and answer all the queries, resolve issues via chat. Building rapport with customers and providing assurance. Sending confirmation emails and follow-up emails to check if the issues have been resolved. Maintaining a database of day-to-day reports and escalations. Creating tickets for the issues, and sharing the reference numbers with the customers. Maintaining confidentiality with the customer's wireless account and account PIN. Collecting customer feedback and making process changes to exceed customer satisfaction goals.
Education
Bachelor of Arts (B.A.) -
University of Delhi
New DelhiSkills
Direct and indirect procurement processes
Certification
Diploma in Travel & Tourism – IGNOU
Awards & Recognitions
Star Employee of the months (2019, 2020 & 2021) Best people, Accenture 2024 Spring Open Enrollment.
Disclaimer
I hereby declare that the above information is true to the best of my knowledge, 2025, Noida, India.
Timeline
PROCUREMENT OPERATIONS ANALYST
Accenture Solutions Pvt. Ltd.
05.2018 - Current
Associate – Procurement Support Desk
HCL Technologies
11.2015 - 11.2017
Bachelor of Arts (B.A.) -
University of Delhi