Deepika Saxena
Pune
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
HDFC Bank
Pune
11.2017 - Current
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary
- Developed and implemented recruitment strategies to attract qualified candidates.
- Conducted assessments, surveys and interviews to identify training needs and develop appropriate courses.
- Analyzed feedback from participants in learning sessions to improve future offerings.
- Managed the Learning Management System including user profiles, course catalogs and reporting functions.
- Organized virtual workshops and webinars to enhance staff knowledge on specific topics.
- Conducted post-training evaluations to measure effectiveness of instruction techniques and overall program success.
- Analyzed customer data obtained through KYC processes against sanctions lists.
- Reviewed daily transaction activity logs for any unusual patterns or trends indicative of possible violations of law or policy.
- Prepared reports on trade finance activities for senior management review.
- Monitored changes in sanctions lists issued by governmental authorities and assessed their impact on customers' ability to transact business.
- Coordinated with external auditors during periodic regulatory examinations.
- Investigated suspicious activity reports submitted by other departments or received from outside sources.
- Developed detailed risk assessments of prospective customers in order to assess the potential for money laundering or other financial crimes.
- Reviewed and analyzed documentation related to customer transactions such as contracts, invoices, shipping documents, letters of credit.
- Developed new methods of providing exceptional customer service experiences.
- Created reports on customer feedback, trends, and other relevant data.
Deputy Manager
ICICI manager
Vapi
08.2015 - 10.2017
- Coordinated with other departments to ensure smooth functioning of activities.
- Provided necessary technical assistance and advice to subordinates when needed.
- Maintained records of all operational activities for future reference.
- Analyzed financial data to assess risk associated with international trade finance activities.
- Participated in industry conferences as a representative of the organization's Global Trade Services division.
Education
MBA - Banking And Finance
ICICI Manipal Academy
Bengaluru, India11.2014
Bachelor of Science - Electrical, Electronics And Communications Engineering
RGPV University
Bhopal07.2011
Skills
- Performance management
- Recruitment strategies
- Training development
- Learning management
- Regulatory compliance
- Data analysis
- Employee engagement
- Team collaboration
- Communication skills
- Change management
- Organizational skills
- HR guidance
- Diversity and inclusion
- Microsoft office and docusign
- Customer service
- Trade finance
- Stakeholder management
- Problem solving
Languages
6,6
Languages
Hindi, English
First Language
Hobbies
- Dancing
- Travelling
- Reading
Timeline
Human Resources Manager
HDFC Bank
11.2017 - Current
Deputy Manager
ICICI manager
08.2015 - 10.2017
MBA - Banking And Finance
ICICI Manipal Academy
Bachelor of Science - Electrical, Electronics And Communications Engineering
RGPV University