Summary
Overview
Work History
Education
Skills
Languages
Personal details
References
Timeline
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Deepika Sharma

Chandigarh

Summary

I am with 5 Years of experience in the eclerx . Expert at inter departmental coordination & communication. I'm able to stretch the boundaries to help my company. If I am given an opportunity in your esteemed organization, I will do my best. I am very confident that I can easily surpass my superior’s expectations with my work

Overview

6
6
years of professional experience

Work History

Analyst

Eclerx
Chandigarh
05.2024 - Current
  • Help customers through chats with their queries.
  • Troubleshoot the devices and give customers first-hand resolution.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Analyst

Tech Mahindra
Chandigarh
12.2018 - 03.2020

Education

Bachelor of Computer Applications - Computer Science

Sacred Heart Sr. Sec. School
Chandigarh
05-2013

Skills

  • MS office
  • Data Research and Validation
  • HTML
  • C
  • C

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Upper Intermediate (B2)
B2

Personal details

  • Address : 287 phase-1 BDC sector-26 chandigarh

References

References available upon request.

Timeline

Analyst

Eclerx
05.2024 - Current

Analyst

Tech Mahindra
12.2018 - 03.2020

Bachelor of Computer Applications - Computer Science

Sacred Heart Sr. Sec. School

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Deepika Sharma