Summary
Overview
Work History
Education
Skills
Profile Snapshot
Certification
Personal Details
Disclaimer
Timeline
Generic

Deepika Sharma

Ghaziabad

Summary

Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

Thomson Reuters India Pvt. Ltd.
Bangalore
03.2022 - Current
  • Gather and document detailed technical and functional requirements by collaborating with workflow owners and stakeholders.
  • Conduct client meetings to capture comprehensive project briefs and clarify key deliverables and expectations.
  • Define a clear project scope and specifications that are aligned with business objectives and technical feasibility.
  • Develop and maintain Work Breakdown Structures (WBS) to effectively sequence and prioritize tasks.
  • Initiate projects by drafting comprehensive project charters outlining scope, objectives, and stakeholder responsibilities.
  • Drive cost-effective technology transformations, including platform migrations such as PEGA to SharePoint.
  • Perform proactive risk identification and apply mitigation strategies to minimize potential project disruptions.
  • Build and share project dashboards to track progress and support decision-making in regular review meetings.
  • Use MS Project and Agile tools to monitor milestones, allocate resources, and track team activities.
  • Lead internal team reviews to evaluate progress, ensuring alignment with time, cost, and scope constraints.
  • Maintain consistent client communication to monitor satisfaction, gather feedback, and resolve concerns.
  • Close projects by archiving deliverables, creating documentation, and capturing lessons learned.
  • Delegate tasks efficiently based on team members’ skills and experience to ensure optimal productivity.
  • Identify and mitigate upcoming or existing project risks through structured risk management processes.
  • Analyze project performance data (Planned vs. Actuals) to evaluate both short- and long-term achievements.
  • Manage project budgets, track costs, assess risks, and control scope changes to avoid scope creep.
  • Provide regular updates to clients and stakeholders through scheduled review sessions.
  • Generate and present MIS reports and performance dashboards to senior management.
  • Ensure organization-wide adherence to standardized processes, tools, and governance frameworks.
  • Own and improve project reporting solutions, driving analytics to enhance data accuracy and process efficiency.
  • Maintain core data integrity and coordinate clean-up activities with responsible stakeholders.
  • Ensure compliance with financial standards for global project, product, and portfolio reporting.
  • Oversee monthly financial reporting, verifying accuracy and providing variance analysis commentary.
  • Serve as financial SME for PMOs, guiding proper accounting practices in line with global standards.
  • Support governance forums with relevant data insights, enabling informed decision-making across change initiatives.
  • Representative Projects:
  • 1. Fed Ramp Initiative & Yubikey Distribution
  • Project Summary: Led the enterprise-wide Fed Ramp implementation project, overseeing deployment of Yubikey for secure multi-factor authentication. Managed identification of 2,500 users, asset distribution, inventory management, and CMDB updates via ServiceNow.
  • Outcome: Streamlined the asset distribution process, enhanced authentication security, ensured audit compliance, and successfully implemented an inventory tracking system with in-person verification and IA control alignment.
  • Key Learning: Reinforced the importance of cross-team coordination, automation in workflows (e.g., CMDB updates), and stringent compliance with audit frameworks.
  • 2. Centralized Firewall Migration Project
  • Project Summary: Oversaw migration of multiple business units (BUs) behind a centralized firewall design, ensuring security by allowing only essential traffic through traffic analysis and ISRM guidelines.
  • Outcome: Migrated 90% of BUs, locked down 60% with secure access, and established a systematic process for ISRM exception handling and approvals.
  • Key Learning: Gained deep understanding of security policy enforcement, stakeholder follow-up strategies, and workload prioritization based on traffic volumes.
  • 3. Partial Power Maintenance Event (PME) – Hyderabad
  • Project Summary: Managed the PME across the Hyderabad site, coordinating over 50 cross-functional team members and ensuring zero service disruption during scheduled maintenance.
  • Outcome: Achieved 100% compliance with the schedule, ensured uninterrupted service for all critical functions, and significantly improved efficiency for future events via a feedback loop.
  • Key Learning: Strengthened crisis planning, stakeholder coordination, and detailed task management under strict timeframes and high operational risk.
  • And a few various other projects such as I.T. Infrastructure (Build, upgrade, migration), Data center Migration, E-Waste

Project Coordinator

Thomson Reuters India Pvt. Ltd.
Bangalore
07.2018 - 03.2022
  • Spearheaded the initiation and coordination of infrastructure upgrade and expansion projects across compute, storage, network, and applications based on internal stakeholder demand.
  • Created and managed project intake workflows in ServiceNow (SNOW) for deployment of both physical and virtual servers, ensuring alignment with business timelines and technical feasibility.
  • Delivered a variety of data center solutions, including critical server builds, storage provisioning, and SIP/non-SIP deployments, maintaining compliance with enterprise architecture standards.
  • Facilitated knowledge transfer and adoption of Infrastructure-as-a-Service (IaaS) across business units, optimizing build cycles and reducing lead times compared to traditional infrastructure setups.
  • Coordinated procurement activities for infrastructure components, including bare metal servers, network switches, routers, load balancers, and SFP modules, ensuring timely delivery and infrastructure readiness.
  • Oversaw end-to-end project delivery, liaising with compute, storage, network, and virtualization teams to track milestones and deliverables through to production rollout.
  • Led implementation of storage solutions from hardware requisition through to deployment of filers/V-filers, supporting production scalability and resilience.
  • Managed cross-platform migration activities (P2P, V2P, V2P), including legacy-to-cloud infrastructure transitions, enabling cost-efficient modernization and enhanced performance.
  • Developed working expertise in cloud platforms such as Microsoft Azure, AWS, and a foundational understanding of Google Cloud Platform (GCP) for hybrid and cloud-native project planning.
  • Designed and generated weekly/monthly project performance reports using internal tools (Oracle APEX, Lean-kit, Build Center) for executive review, KPI tracking, and team-level insights.
  • Conducted in-depth data analysis from multiple internal systems to identify opportunities for process improvement, bottleneck reduction, and resource optimization.
  • Streamlined project delivery by documenting workflows, standard operating procedures (SOPs), and driving the adoption of automated reporting and intake processes.
  • Acted as the single point of contact for internal clients, implementation teams, and third-party vendors to align expectations, manage dependencies, and ensure successful delivery.
  • Provided detailed status updates, coordinated stakeholder meetings, and ensured project risks were logged, tracked, and mitigated through proactive escalation and resolution.
  • Supported business continuity by identifying infrastructure dependencies and implementing mitigation strategies during planned and unplanned downtime scenarios.
  • Coordinated project timelines and resources, ensuring seamless execution of deliverables across teams.
  • Developed and maintained project documentation, enhancing communication and accountability among stakeholders.

Technical Engineer

Thomson Reuters India Pvt. Ltd.
06.2017 - 07.2018
  • Decommission of servers with Different flavour Suse, Linux, Oracle Linux, Sun and Windows. Being Part of Data Centre Decommission Team We Provide end to end Decommission for out of service servers that company doesn’t need or can be rebuild for future use. For end to end process we follow several steps like remove monitoring, storage removal (SAN/NAS), Raid Deletion, DB Backup, Network reclaim logically and physically removing cables from the Rack and Blade Servers To-Do So all we follow in-depth knowledge of different hardware HP, SUN, IBM and Dell (Rack and Blade Servers).
  • Key Result Areas

Faculty and Desktop support Engineer

IIMT University Meerut
03.2017 - 06.2017
  • Working as Desktop Support Engineer as part of internal network team. That helps in day-to-day trouble shooting tasks require for the devices (laptop/desktop).
  • Working as part of senior faculty member’s team that helps engineering students of all fours years to enhance their knowledge on different technical subjects and provides lectures on distinct subjects.
  • As part of internal network teams have working experience on distinct network devices and comprehensive knowledge on web administration.
  • Key Result Areas

Faculty

Radha Govind Engineering college
09.2014 - 02.2017
  • Working as a Desktop Support Engineer for internal troubleshooting purposes for laptop and desktop devices.
  • Working as a faculty member in RGEC for 1st, 2nd, and 3rd year students, providing enhanced knowledge on different Technical subjects. Handling and providing different lab tests and technical working knowledge to students on networking and programming.
  • Working as a LAB in-change for distinct technical labs.

Education

M.TECH - COMPUTER SCIENCE

RGGI
Meerut
01.2016

B.TECH - INFORMATION TECHNOLOGY

RGGI
Meerut
01.2013

Skills

  • Core Project Management Skills
  • Project Lifecycle Management
  • Project Planning & Scheduling
  • Budgeting & Cost Control
  • Scope Definition & Management
  • Risk Assessment & Mitigation
  • Agile & Scrum Methodologies
  • Waterfall Methodology
  • Kanban Boards
  • MS Project / Project Online
  • Work Breakdown Structure (WBS)
  • Change Management
  • Issue Tracking & Resolution
  • Resource Allocation & Optimization
  • Milestone Tracking
  • Stakeholder Engagement
  • Cross-functional Team Leadership
  • Project Governance
  • Project Closure & Documentation
  • KPI Monitoring & Reporting
  • Continuous Improvement
  • Technical & Infrastructure Skills
  • IT Infrastructure Management
  • Cloud Infrastructure (Azure, AWS, GCP)
  • Data Center Operations
  • Server & Storage Implementation
  • Virtualization (VMware, Hyper-V)
  • Migration Projects (P2V, V2P, Cloud)
  • Network Implementation & Coordination
  • IT Security & Compliance
  • Infrastructure-as-a-Service (IaaS)
  • ServiceNow (SNOW)
  • Oracle APEX / Lean-kit / Jira
  • System Integrations
  • Backup & Disaster Recovery Planning
  • CMDB Maintenance
  • Reporting & Tools
  • MIS Reporting
  • Dashboard Creation
  • Excel (Advanced)
  • Power BI
  • Confluence
  • SharePoint
  • Gantt Charts
  • Collaboration Tools (Teams, Slack, Zoom)
  • SAP / ERP Integration (if applicable)
  • Communication & Coordination Skills
  • Client Requirement Gathering
  • Vendor Management
  • Meeting Facilitation
  • Executive Reporting
  • Team Collaboration
  • Training & Knowledge Transfer
  • Internal Stakeholder Coordination
  • Customer Relationship Management
  • Documentation & SOP Creation
  • Conflict Resolution
  • Power BI, MS Excel, MS Project, PowerPoint, JIRA, ServiceNow

Profile Snapshot

Results-driven and detail-oriented IT Project Manager with 7 years of overall experience in the IT industry, including 3 years in project management, 4 years as an IT Project Coordinator, and 1 year as an IT Technical Engineer. Proven ability to lead cross-functional teams and manage complex IT and infrastructure projects from initiation to completion, ensuring timely delivery within budget. Expertise in end-to-end project lifecycle management, Agile/Scrum methodologies, risk assessment, and stakeholder communication. Combines a solid technical background with strategic planning, vendor coordination, and quality assurance to align project outcomes with business objectives. Recognized for leadership, problem-solving skills, and driving continuous improvement in dynamic, fast-paced environments.

Certification

  • Attended 2 days inhouse training on AWS through company, as well as completed full two months course on AWS.
  • Attended FDP FOR “DIGITAL SIGNAL PROCESSING” in ABES college Ghaziabad, sponsored by “DR A.P.J ABDUL KALAM TECHNICAL UNIVERSITY LUCKNOW”
  • Attended seminar on Digital India trend and challenges in EPEM College Ghaziabad.
  • Participated in INFO SPARK Programme conducted by INFOSYS CHANDIGARH in 2012

Personal Details

English
Hindi

Disclaimer

I hereby declare that the furnished above are true, correct & complete to the best of my knowledge. I am ready to provide present the related testimonials as and when required. 


Date:                                                            (Deepika Sharma)

Timeline

Project Manager

Thomson Reuters India Pvt. Ltd.
03.2022 - Current

Project Coordinator

Thomson Reuters India Pvt. Ltd.
07.2018 - 03.2022

Technical Engineer

Thomson Reuters India Pvt. Ltd.
06.2017 - 07.2018

Faculty and Desktop support Engineer

IIMT University Meerut
03.2017 - 06.2017

Faculty

Radha Govind Engineering college
09.2014 - 02.2017

M.TECH - COMPUTER SCIENCE

RGGI

B.TECH - INFORMATION TECHNOLOGY

RGGI

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