Summary
Overview
Work History
Education
Skills
Timeline
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DEEPIKA SINGH

DEEPIKA SINGH

Noida

Summary

Highly Motivated and results-oriented banking professional with more than 8 years of experience. Having in depth knowledge of working capital and international trade facility in banking with exposure and work experience in different departments of the bank which include International Trade and Forex, SME Business Banking and Retail Business Banking. Currently associated with YES Bank Ltd, Noida as Product Sales Manager (Senior Manager) in Retail Forex and International Trade with responsibility of driving and helping Ghaziabad and Noida Branches to achieve annual budget of TFX income.

Overview

10
10
years of professional experience

Work History

Senior Manager- Product Sales Manager

Yes Bank Ltd
Noida
06.2022 - Current
  • Influencing and working in association with stakeholders which include Cluster Heads of Retail and Affluent Banking, YES First Business RMs, Wealth RMs, CA acquisition Team, Branch Managers to work upon action plan to achieve RTFX Income targets.
  • Structuring of deals related to non-Vanilla TFX products like Forwards, FCNR backed forwards, Packing Credit, LC, SBLC, BG, Buyer’s credit, NRI Repatriation of funds, PRP etc.
  • Carrying out regular training session on TFX products and processes for knowledge development of the branch resources, explaining USP’s for development of our business.
  • Making sure customers are provided with some sort of solutions and propositions which no one can offer and ensuring some or the other hooks are added with cross sell products like Trade on Net, CMS, Working Capital for long term relationship with the bank.
  • Strengthening the compliance process of the bank with regular checks and updates on regulatory process and enhance due diligence processes.

Service Relationship Manager, Affluent Banking & Wealth Management

Yes Bank Ltd
10.2020 - 06.2022
  • Handling of customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction.
  • Involved in developing and maintaining a relationship with the existing privilege customers of the bank.
  • Taking ownership for end-to-end closure and delivery of service to HNI clients through coordination for service and transactional requirements.
  • Responsible for providing quality of experience that will ensure retention and positive word-of-mouth.

Branch Service Partner, Retail Branch Banking

Yes Bank Ltd
08.2019 - 10.2020
  • Handled Deliverables and processing of transactions like RTGS, Transfers Demand Drafts etc.
  • Cross selling of bank products like CASA, Fixed deposits, General insurance, life insurance etc.
  • Accountable for transactions, expenses, vouchers, etc. as per delegated authority with utmost diligence. Experienced in handling customer's instructions.

Senior Associate, Retail Branch Banking

City Union Bank Ltd
04.2015 - 06.2017
  • Redress customer needs pertaining to cash, DDs, cheque deposits, RTGS/NEFT & general information.
  • Error free documentation for all account opening and all customer instructions.
  • Cross selling of bank products like CASA, fixed deposits etc.

Education

PGDM - Marketing

IMT Ghaziabad
Ghaziabad
01.2022

Post Graduate Diploma -

IFBI(NIIT)
01.2015

BBA - Banking & Insurance

01.2014

12th -

01.2011

10th -

01.2009

Skills

  • Stakeholder engagement
  • Regulatory compliance
  • Product training
  • Deal structuring

Timeline

Senior Manager- Product Sales Manager

Yes Bank Ltd
06.2022 - Current

Service Relationship Manager, Affluent Banking & Wealth Management

Yes Bank Ltd
10.2020 - 06.2022

Branch Service Partner, Retail Branch Banking

Yes Bank Ltd
08.2019 - 10.2020

Senior Associate, Retail Branch Banking

City Union Bank Ltd
04.2015 - 06.2017

PGDM - Marketing

IMT Ghaziabad

Post Graduate Diploma -

IFBI(NIIT)

BBA - Banking & Insurance

12th -

10th -

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