Deepika T

• Delivered high-impact product demonstrations and technical presentations across global markets, directly influencing purchase decisions and expanding the customer base.
• Spearheaded a series of targeted technical demo campaigns, driving a 50% increase in new client acquisition within key enterprise segments.
• Managed the end-to-end pre-sales lifecycle, including solution positioning, value proposition development, documentation, RFP/RFI responses, bid management, and stakeholder alignment.
• Led a team of demo developers to support custom feature development with respect to the demo and product roadmap.
• Built and nurtured C-level relationships, driving cross-sell and upsell strategies across accounts and industry verticals.
• Led strategic Proof of Concept (PoC) and Proof of Value (PoV) initiatives with enterprise clients and partners, validating technical feasibility and business impact.
• Onboarded and enabled 50+ channel partners across diverse industries, creating a collaborative partner ecosystem that improved solution reach and end-user satisfaction.
• Drove strategic partner engagement through regular on-site visits, joint planning sessions, social events, webinars, and aligning partner goals with company objectives.
• Led technical enablement initiatives by delivering hands-on training, demos, POCs, and best-practice workshops, empowering partners to independently position, sell, and deploy Zoho's solutions.
• Acted as a primary advisor to regional sales teams for Growth & Collaboration, driving pipeline development and achieving high opportunity closure rates.
• Mentored peers and provided product training sessions for sales & pre-sales team developing consultative sales approaches, objection handling, and solution mapping to increase deal win rates.

Key Achievements

• Identified key customer pain points and collaborated with product teams to implement new features, resulting in a 20% reduction in post-sales complaints.
• Successfully managed complex product demos and solution integrations, increasing overall client satisfaction by 30% and contributing to customer retention efforts.
• Developed and implemented a structured pre-sales support framework that enhanced internal sales readiness, directly contributing to the closure of five enterprise contracts valued at $5M+ each.

• Managed and Coordinated RFI/RFP responses for Top 10 Global CE and Telecommarket leaders from deal initiation to completion.
• Created and analyzed 40+ business documents by focusing on the customer pain points.
• Created and presented 50+ Technical Solution Presentations tailored with clients and internal stakeholders.
• Collaborated with Sales and Delivery SPOC's to identify the win theme for various deals - Achieved 95% of winning rate.
• Configured and delivered customer demos and onsite user workshops.
• Created 40+ detailed RFP responses in response to customer inquiries.
• Prepared technical proposals, cost estimates, and other documentation as required by customers.

• Generated leads through cold calling and email campaigns.
• Conducted market research to identify new leads and opportunities.
• Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
• Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
• Boosted customer satisfaction by providing timely and accurate information about products, pricing, and promotions.

• trends with business strategy implications.
• Conducted competitive analysis to inform strategic planning and positioning.
• Assisted with the development of standardized templates for use in preparing tenders.
• Created visual representations of data findings for presentations to stakeholders.
• Gathered and documented requirements for e-tenders.